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For Companies At a Glance
- Tasks: Serve delicious food and drinks while providing top-notch customer service.
- Company: Join the vibrant team at Klondyke Garden Centre's Restaurant.
- Benefits: Enjoy competitive pay, generous discounts, and a healthy work/life balance.
- Why this job: Be part of a friendly team that values customer service and teamwork.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Flexible hours with weekend shifts; full training provided.
We are looking for a Part Time Permanent Front of House Assistant to join the team in our Restaurant in Klondyke Garden Centre. Our competitive rate of pay ranges from £10 to £12.25 per hour dependent on age. The hours for this role are 25 per week over 5 days. This will involve weekend work so flexibility is a must.
The Role
- As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers.
- You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant:
- Set up and maintain the front of house and counters each day to our company standards.
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions.
- Providing Counter Service and preparing beverages.
- Deliver our Chef prepared meals to customers at their tables.
- Preparing restaurant tables with special attention to hygiene and cleanliness.
- Processing payment at electronic till points.
- Performing basic cleaning tasks as needed.
- Closing front of house areas each day to our company standards.
- May be required to assist with back of house duties.
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service.
- Barista experience preferred but not essential as full training will be given.
- Strong customer service skills.
- Excellent communication skills.
- Great teamwork.
- Hardworking.
- Shift flexibility including weekends.
- The ability to work well and efficiently under pressure.
The benefits!
- Competitive rates of pay.
- Healthy work/life balance with no evening work.
- Access to 100s of retail and lifestyle experiences and discounts.
- Health Cash Plans.
- Generous staff discounts.
- 6 weeks Annual Leave per year.
- Free Parking.
Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply' now.
Front of House Assistant, Klondyke Garden Centre employer: William Strike
Contact Detail:
William Strike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant, Klondyke Garden Centre
✨Tip Number 1
Familiarise yourself with the menu and any special offerings at Klondyke Garden Centre. Being knowledgeable about the food and drinks will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills in your interactions with staff or during any pre-interview visits. A friendly and engaging personality can make a lasting impression, which is crucial for a Front of House Assistant.
✨Tip Number 3
Be prepared to discuss your flexibility regarding shifts, especially weekends. Highlighting your willingness to adapt to the needs of the restaurant will show that you are a team player and ready to contribute.
✨Tip Number 4
If you have any previous experience in hospitality or customer service, be ready to share specific examples of how you handled busy situations or provided excellent service. This will help demonstrate your capability to thrive under pressure.
We think you need these skills to ace Front of House Assistant, Klondyke Garden Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Front of House Assistant. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for customer service and your ability to work in a team. Mention any relevant experience, such as barista skills or previous roles in hospitality, to make your application stand out.
Highlight Relevant Skills: In your CV, emphasise your strong communication skills, teamwork, and ability to work under pressure. Use specific examples from past experiences to demonstrate these qualities effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at William Strike
✨Show Your Passion for Customer Service
Make sure to express your genuine love for customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this will resonate well with the hiring team.
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and suggest pairings will demonstrate your enthusiasm and readiness for the role.
✨Highlight Your Teamwork Skills
Since the role involves working closely with both FOH and kitchen teams, be prepared to discuss your experiences in teamwork. Share instances where you collaborated effectively with others to achieve a common goal.
✨Demonstrate Flexibility and Adaptability
Given the need for weekend work and the ability to handle pressure, emphasise your flexibility in working hours and your adaptability in fast-paced environments. Provide examples of how you've successfully managed busy shifts in the past.
