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For Companies At a Glance
- Tasks: Serve customers, take orders, and ensure a smooth restaurant experience.
- Company: Join the vibrant team at Klondyke Garden Centre's Restaurant.
- Benefits: Enjoy competitive pay, generous discounts, and a healthy work/life balance.
- Why this job: Perfect for those who love customer service and teamwork in a lively environment.
- Qualifications: Friendly attitude, strong communication skills, and flexibility for weekend shifts.
- Other info: Full training provided; no evening work required.
We are looking for Part Time Permanent Front of House Assistants to join the team in our Restaurant in Klondyke Garden Centre. Our competitive rate of pay ranges from £10 to £12.25 per hour dependent on age. Roles available are 15 hours per week over 3 days & 12 hours over 2 days. All positions involve regular weekend work so flexibility is a must.
The Role
As a Front of House Assistant, you have a responsibility to provide excellent customer service, take orders, and serve our fantastic food and drinks to our customers. You will need to have full knowledge of the food and beverage menus and will work closely with your FOH and kitchen teams to ensure the restaurant runs smoothly.
What you will be doing as a Front of House Assistant:
- Set up and maintain the front of house and counters each day to our company standards
- Presenting menus, serving, and helping customers select food and beverage by offering suggestions
- Providing Counter Service and preparing beverages
- Deliver our Chef prepared meals to customers at their tables
- Preparing restaurant tables with special attention to hygiene and cleanliness
- Processing payment at electronic till points
- Performing basic cleaning tasks as needed
- Closing front of house areas each day to our company standards
- May be required to assist with back of house duties
What makes you our perfect Front of House Assistant?
- Friendly, with an engaging personality and a genuine love for customer service
- Barista experience preferred but not essential as full training will be given
- Strong customer service skills
- Excellent communication skills
- Great teamwork
- Hardworking
- Shift flexibility including weekends
- The ability to work well and efficiently under pressure
The benefits!
- Competitive rates of pay
- Healthy work/life balance with no evening work
- Access to 100s of retail and lifestyle experiences and discounts
- Health Cash Plans
- Generous staff discounts
- 6 weeks Annual Leave per year
- Free Parking
Sound Interesting? If you think you’ve got what it takes and would like to join our team as a Front of House Assistant, please click 'Apply' now.
Contact Detail:
William Strike Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Assistant, Klondyke Garden Centre
✨Tip Number 1
Familiarise yourself with the menu and any special offerings at Klondyke Garden Centre. Being knowledgeable about the food and drinks will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Demonstrate your customer service skills in real-life scenarios. If you have previous experience, think of specific examples where you went above and beyond for a customer, as this will highlight your suitability for the role.
✨Tip Number 3
Showcase your flexibility by being open about your availability, especially regarding weekends. This is crucial for the role, so emphasising your willingness to work varied shifts can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle pressure and teamwork. Front of House Assistants often work in fast-paced environments, so sharing experiences that demonstrate your ability to thrive under pressure will be beneficial.
We think you need these skills to ace Front of House Assistant, Klondyke Garden Centre
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Front of House Assistant. Tailor your application to highlight relevant experience and skills that match what Klondyke Garden Centre is looking for.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for customer service. Mention specific experiences that demonstrate your ability to engage with customers and work in a team, as these are key qualities for this role.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service. If you have barista experience or have worked in a fast-paced environment, make sure to include that information to stand out.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A well-presented application shows attention to detail, which is important in a customer-facing role.
How to prepare for a job interview at William Strike
✨Show Your Passion for Customer Service
Make sure to express your genuine love for customer service during the interview. Share examples of how you've gone above and beyond for customers in previous roles, as this will resonate well with the hiring team.
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage menus before the interview. Being able to discuss specific items and suggest pairings will demonstrate your enthusiasm and readiness for the role.
✨Highlight Your Teamwork Skills
Since the role involves working closely with both FOH and kitchen teams, be prepared to discuss your experiences in teamwork. Share instances where you collaborated effectively with others to achieve a common goal.
✨Demonstrate Flexibility and Adaptability
Given the need for shift flexibility, especially on weekends, be ready to talk about your availability and willingness to adapt to changing schedules. This shows that you're committed to meeting the needs of the restaurant.
