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- Tasks: Lead IT training for GP practices, enhancing digital skills and confidence.
- Company: Delt Shared Services supports public services across the Southwest, owned by the NHS and local government.
- Benefits: Enjoy a generous holiday allowance, matched pension contributions, and performance bonuses.
- Why this job: Make a real impact in healthcare while working in a supportive and purpose-driven environment.
- Qualifications: Experience in training delivery, team management, and strong Microsoft Office skills required.
- Other info: Hybrid role with travel across Devon; recognised as one of the UK’s most loved workplaces.
The predicted salary is between 36000 - 60000 £ per year.
Location: Hybrid – Plymouth with travel across Devon (up to 2 days/week)
Contract: Full-time, Permanent
At Delt Shared Services, we don't just provide IT and business support - we enable public services to deliver critical outcomes across the Southwest. As a not-for-profit company jointly owned by the NHS and local government, everything we do has purpose.
We're now looking for an IT Training Manager to lead our clinical and IT training function, supporting General Practices across Devon. If you're passionate about improving digital confidence in primary care settings, know your way around GP clinical systems and Microsoft tools, and have a track record of leading training delivery - this could be your next step.
- Leading a dispersed team of Clinical System Champions to deliver impactful, consistent training services across GP practices.
- Providing basic IT training to primary care staff - including Microsoft Teams, Word, Excel, and PowerPoint - tailored to varying levels of digital literacy.
- Building and maintaining strong relationships with the Integrated Care Board and other key stakeholders.
- Conducting training needs analyses and driving continuous improvements in service delivery.
- Experience managing and coaching teams, with an ability to lead through influence in a matrixed environment.
- Proven experience across the full training cycle; from needs analysis to delivery and evaluation.
- Strong skills in Microsoft Office applications and familiarity with e-learning and blended learning methods.
- Excellent interpersonal and communication skills, with a talent for building trust and engagement.
- A full UK driving licence and willingness to travel to GP practices (up to 2 days per week).
Generous holiday allowance of 25 days plus bank holidays
Matched contribution pension scheme up to 10% of salary
Life assurance scheme
Opportunities to buy and sell leave
Employee shopping savings portal
Opportunities for training to be funded by Delt
EV salary sacrifice
Annual Performance Bonus
Employee assistance programme supporting mental and physical wellbeing
Apply today and help us help others do amazing things.
Locations
Learning and Information Technology Manager employer: Delt Shared Services Ltd
Contact Detail:
Delt Shared Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning and Information Technology Manager
✨Tip Number 1
Familiarise yourself with the specific clinical systems used in GP practices across Devon. Understanding these systems will not only help you during interviews but also demonstrate your commitment to the role and your ability to hit the ground running.
✨Tip Number 2
Network with professionals in the healthcare IT training sector. Attend relevant workshops or webinars, and connect with current employees at Delt Shared Services on platforms like LinkedIn to gain insights into their training approach and company culture.
✨Tip Number 3
Prepare to discuss your experience in leading training delivery and managing teams. Think of specific examples where you've successfully improved digital literacy or implemented training programmes, as this will showcase your leadership skills and ability to drive results.
✨Tip Number 4
Highlight your interpersonal skills during any discussions. Since building relationships with stakeholders is crucial for this role, be ready to share how you've effectively engaged with diverse groups in previous positions to foster collaboration and trust.
We think you need these skills to ace Learning and Information Technology Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills for the Learning and Information Technology Manager position. Tailor your application to highlight your relevant experience in IT training and team management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with clinical systems and Microsoft tools. Provide specific examples of how you've led training delivery and improved digital confidence in previous roles.
Showcase Your Skills: Make sure to mention your strong interpersonal and communication skills. Discuss how you have built relationships with stakeholders and led teams effectively, as these are crucial for the role.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your passion for improving digital literacy in primary care settings. This personal touch can make your application stand out.
How to prepare for a job interview at Delt Shared Services Ltd
✨Show Your Passion for Digital Confidence
Make sure to express your enthusiasm for improving digital skills in primary care settings. Share specific examples of how you've successfully enhanced digital confidence in previous roles, as this aligns perfectly with the company's mission.
✨Demonstrate Your Training Expertise
Be prepared to discuss your experience across the full training cycle. Highlight your ability to conduct training needs analyses and how you've driven improvements in service delivery, showcasing your leadership in training environments.
✨Build Rapport with Stakeholders
Since building strong relationships is key, think of ways to demonstrate your interpersonal skills. Prepare anecdotes that illustrate how you've effectively engaged with stakeholders, particularly in a matrixed environment.
✨Familiarise Yourself with Relevant Tools
Brush up on your knowledge of GP clinical systems and Microsoft tools like Teams, Word, Excel, and PowerPoint. Being able to discuss these tools confidently will show that you're ready to provide tailored training to staff with varying levels of digital literacy.
