Wholesale Sales Executive

Responsibilities

• Help develop and implement wholesale strategies.
• Drive sales growth and identify new commercial opportunities.
• Build and maintain strong, proactive relationships with existing and prospective clients.
• Coordinate and assist seasonal sales appointments and manage order cycles.
• Oversee day-to-day account management and respond to client needs.
• Plan and execute wholesale marketing initiatives within an allocated budget.
• Utilise brand-specific sales tools and segmentation data to inform decision-making.
• Conduct competitor analysis.
• Set up and disassemble seasonal collections in the showroom.
• Maintain merchandising standards in the showroom.
• Prepare seasonal sales materials and send out line sheets and marketing materials.
• Chase orders and manage samples during the selling season.
• Organise and pack samples for Paris or other appointments, including preparing all carnet information.
• Set up new customers and ensure all manuals have been provided to relevant teams.
• Highlight special delivery terms and ensure logistics are aware.
• Chase credit checks.
• Act as the key contact for customers for any queries on orders regarding returns, cancellations, swaps, and late orders.
• Complete required data templates for each customer, whether on Customers Intranet or Excel information uploads.
• Send flat shots and model images to clients.
• Arrange credit notes for any returns.
• Follow up and monitor returns to ensure they have gone back to the warehouse.
• Deal with customer complaints and liaise with production for answers and advice.
• Request sales reports from current retailers to help understand their buys and what styles work best for each retailer.
• Monitor customer e-commerce to ensure it is in line with our guidelines.
• Monitor sales and markdowns.
• Monitor salesman samples and chase returns of samples if lent to customers.
• Process and check invoicing data analysis and weekly reporting to monitor best sellers, worst sellers, and sales patterns in each territory.
• Stay informed of finance and logistics status quo to support the business.
• Deliver brand training and ensure visual merchandising consistency in key wholesale accounts.
• Create bespoke sales training documents.
• Support the marketing team with all relevant information and details from the buy to develop a clear wholesale strategy.
• Help manage and implement any special customer pop-ups of SIS concepts.
• Discuss and inform of needs and local trends affecting product performance.
• Update database regularly to ensure an accurate contact list is held at all times.
• Review and manage orders with distributors and agents.
• Update agents and distributors with relevant seasonal information.
• Help set up and monitor agents and distributors' orders and invoicing.

Knowledge, Skills and Abilities

• Wholesale experience, ideally within luxury retail.
• Proficient in Excel and PowerPoint.
• Graphic skills are useful.
• Ability to use NuOrder Apparel ERP software.