Head of Mechanical & Electrical

Are you an experienced leader in Mechanical & Electrical (M&E) compliance, with a strong background in gas, electrical, and mechanical services? Do you thrive in a role where you can drive performance, ensure safety, and lead high performing teams? If so, this could be the perfect opportunity for you!

Our client is committed to providing high-quality, safe, and sustainable homes for their tenants. As one of the leading housing providers in the region, they take compliance, customer satisfaction, and operational excellence seriously.

We are seeking a Head of Mechanical & Electrical to lead the operational management and compliance of gas, electrical, and mechanical disciplines across owned and managed assets. Reporting to the Assistant Director of Compliance Delivery, you will oversee a team of managers and technical staff, ensuring statutory compliance, best practice adherence, and the delivery of high-quality M&E services.

Key Responsibilities:

• Ensure compliance with all relevant legislation, regulations, and standards in gas, electrical, water safety, lifts, and other mechanical disciplines.
• Manage Policy, Procedures and Audit.
• Act as the Duty Holder for Gas Safety and NICEIC compliance, ensuring policies and procedures remain current and effective.
• Oversee servicing, testing, investment and remedial programmes, including gas safety checks, electrical testing (EICR), lift maintenance (LOLER), water hygiene, asbestos and other compliance related areas.
• Lead and develop a team of M&E managers and specialists, fostering a high performance culture.
• Manage a budget of approximately £10 million, ensuring cost-effective service delivery and challenging spend where necessary.
• Work collaboratively with internal teams and external contractors to optimise planned and reactive maintenance programmes.
• Provide strategic input and performance reports to senior leadership, driving continuous improvement in M&E compliance and service excellence.
• Act as an escalation lead for tenant complaints and ensure customer satisfaction remains a top priority.

What We're Looking For:

• A strategic thinker with the ability to drive performance, manage change, and implement efficient systems and processes.
• Proven leadership experience in a senior M&E or compliance role, ideally within the social housing sector.
• Experience of Direct Labour & Subcontractor Management.
• Relevant professional qualifications (e.g. SMSTS, IOSH, NEBOSH) and trade-related certifications in Gas or Electrical disciplines.
• Experience as a Duty Holder for Gas Safety and NICEIC compliance.
• Strong knowledge of M&E compliance legislation and best practice standards.
• Excellent financial and operational management skills, with experience overseeing large budgets and contractor performance.
• Strong communication and negotiation skills, with the ability to build relationships across internal teams and external partners.
• Full UK driving licence required.

Why Join our Client?

• Competitive salary and benefits package.
• Hybrid working model flexibility to work remotely, three days per week and from the office for two days per week.
• Exciting leadership opportunity to shape M&E compliance and investment strategy within a forward thinking organisation.
• A values driven organisation that prioritises safety, customer experience, and operational excellence.

For the full job description and person specification, please get in contact with a member of the Braxfield team.