At a Glance
- Tasks: Join our team as a Receptionist, supporting healthcare services and creating a welcoming environment.
- Company: Totally partners with the NHS to enhance patient access and reduce waiting times across the UK & Ireland.
- Benefits: Enjoy a competitive hourly rate of £11.44 and flexible part-time hours on weekends and bank holidays.
- Why this job: Be part of a vital healthcare team, making a real difference in patients' lives while gaining valuable experience.
- Qualifications: No specific qualifications required; just bring your positive attitude and willingness to learn!
- Other info: This role is perfect for students looking for weekend work that fits around their studies.
Receptionist – Sir Robert Peel UTC Plantation Ln, Mile Oak, Tamworth B78 3NG, UK 12 August 2024 About us … Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with our healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists. We deliver services for, Urgent Treatment Centres, NHS 111, GP out of Hours and a National Clinical Assessment Service from our Urgent Care Division. We have an exciting opportunity for a Receptionist to join our team based at Sir Robert Peel Hospital UTC, on a part-time permanent basis covering weekends and bank holidays. Hourly Rate – £11.44PH Shift Times Week 1 – Saturday – 16:00-23:00 Sunday – 16:00-23:00 Week 2- Sunday – 16:00-23:00 Your day to day… As a Receptionist you will work with a team of clinical and operational colleagues, supporting in the safe running of our centres and projecting a positive and welcoming environment both in person and over the phone. You will work in conjunction with GP’s and Nursing staff to ensure appointments, bookings and visits are handled consistently and efficiently. Qualifications, Experience & Trai…
Receptionist - Sir Robert Peel UTC employer: TOTALLY Careers
Contact Detail:
TOTALLY Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist - Sir Robert Peel UTC
✨Tip Number 1
Familiarize yourself with the healthcare sector, especially the services provided by Totally. Understanding how Urgent Treatment Centres operate will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Highlight your customer service skills and experience in previous roles. Being a Receptionist requires excellent communication and interpersonal skills, so be ready to share examples of how you've successfully managed patient interactions.
✨Tip Number 3
Prepare to discuss your availability for weekend and bank holiday shifts. Since this role requires working during these times, showing flexibility and commitment can set you apart from other candidates.
✨Tip Number 4
Research common challenges faced in a reception role within a healthcare setting. Being able to discuss how you would handle difficult situations or high-pressure environments can demonstrate your readiness for the job.
We think you need these skills to ace Receptionist - Sir Robert Peel UTC
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Receptionist position at Sir Robert Peel UTC. Understand the key responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or administrative roles. Mention specific skills that align with the job, such as communication, organization, and teamwork.
Craft a Strong Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Explain why you are a good fit for the team and how your values align with the mission of supporting the NHS.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial for a receptionist role.
How to prepare for a job interview at TOTALLY Careers
✨Show Your People Skills
As a receptionist, you'll be the first point of contact for patients. Make sure to highlight your communication skills and ability to create a welcoming atmosphere during the interview.
✨Familiarize Yourself with Healthcare Terminology
Understanding basic healthcare terms can set you apart. Brush up on common phrases and procedures related to urgent care and appointments to demonstrate your readiness for the role.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like dealing with a difficult patient or managing multiple calls. Think of examples from your past experiences that showcase your problem-solving abilities.
✨Emphasize Teamwork
You'll be working closely with clinical and operational colleagues. Share examples of how you've successfully collaborated in a team setting to show that you're a team player who can contribute positively to the work environment.