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For Companies At a Glance
- Tasks: Design and sell stunning kitchens and baths while ensuring customer satisfaction.
- Company: Join MKM, the UK's leading independent builders' merchant with over 134 branches.
- Benefits: Enjoy competitive pay, bonuses, discounts, and a supportive work environment.
- Why this job: Be part of a dynamic team that values creativity and customer relationships.
- Qualifications: Previous experience in kitchen design and knowledge of planning software is essential.
- Other info: Work alternate Saturday mornings and enjoy a culture that promotes diversity and belonging.
The predicted salary is between 30000 - 42000 £ per year.
This is an area with great potential for development and growth. We are looking for an experienced person to drive this part of the business forward. This is an exciting opportunity to build a career with the leading independent builders’ merchant in the UK. There is a requirement to work alternate Saturday mornings, and a driving licence is essential.
Duties and Responsibilities
- Guide customers through the full kitchen design and sales process.
- Listen to customer needs and ensure their requirements are met.
- Identify and recommend products best suited to customer needs.
- Ensure customer satisfaction.
- Pro-actively generate new business.
- Provide excellent customer service.
Qualifications and Skills
- Previous experience working in a similar role is essential.
- Sound knowledge of kitchen products.
- Experience using 20-20 Fusion planning software or similar.
- Confident dealing with customers.
- The ability to build great customer relationships.
- Excellent communication and interpersonal skills.
Benefits
- A competitive pay package.
- Generous discretionary bonus scheme.
- Substantial staff discounts.
- Training and development opportunities.
- Holiday scheme which rewards length of service.
- Perkbox discounts.
- Contributory pension scheme.
- Financial Planning Support.
- Cycle to work scheme.
- Free parking.
- Enhanced Maternity.
- Enhanced Paternity.
- Substantial Employee Discount.
- Employee Assistance Programme.
- Mental Health Support.
MKM is the leading independent builders’ merchant in the UK, and we were established in 1995. Our people are what make us unique in what we do. Today we have more than 134 branches and over 3100 employees nationwide. Whilst we continue to grow, we are constantly striving to always attract, recruit, retain, promote, and support a diverse mix of colleagues that create a sense of belonging to the ‘MKM family’ for everyone. We hope you will join us on our journey!
Contact Detail:
MKM Building Supplies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kitchen and Bath Designer
✨Tip Number 1
Familiarise yourself with the latest kitchen and bath design trends. Being knowledgeable about current styles and innovations will help you engage customers effectively and demonstrate your expertise during conversations.
✨Tip Number 2
Practice using 20-20 Fusion or similar design software if you haven't already. Having hands-on experience with this tool will not only boost your confidence but also show potential employers that you're ready to hit the ground running.
✨Tip Number 3
Network with professionals in the kitchen and bath industry. Attend local trade shows or join relevant online forums to connect with others, share insights, and learn about job opportunities that may not be advertised widely.
✨Tip Number 4
Prepare to showcase your customer service skills during interviews. Think of specific examples where you've successfully built relationships with clients or resolved issues, as this will highlight your ability to meet customer needs effectively.
We think you need these skills to ace Kitchen and Bath Designer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in kitchen and bath design. Include specific projects you've worked on, especially those that demonstrate your ability to meet customer needs and generate new business.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for kitchen design and your understanding of customer service. Mention your experience with 20-20 Fusion or similar software, and how it can benefit the company.
Showcase Communication Skills: In your application, emphasise your excellent communication and interpersonal skills. Provide examples of how you've successfully built relationships with customers in previous roles.
Highlight Relevant Qualifications: If you have any certifications or training related to kitchen design or customer service, be sure to mention them. This will help demonstrate your commitment to professional development in this field.
How to prepare for a job interview at MKM Building Supplies
✨Showcase Your Design Skills
Be prepared to discuss your previous design projects in detail. Bring a portfolio or examples of your work that highlight your creativity and ability to meet customer needs. This will demonstrate your expertise and give the interviewer confidence in your skills.
✨Understand the Products
Familiarise yourself with the latest kitchen and bath products available in the market. Being knowledgeable about different materials, styles, and trends will help you answer questions effectively and show your passion for the industry.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This will not only help you provide relevant answers but also showcase your ability to understand customer needs, which is crucial for the role.
✨Demonstrate Customer Relationship Skills
Prepare examples of how you've successfully built relationships with customers in the past. Highlight your communication skills and any strategies you've used to ensure customer satisfaction, as this is key to excelling in the position.
