At a Glance
- Tasks: Lead product strategy and ensure top-notch delivery for tech products.
- Company: Join a dynamic team focused on innovative SaaS solutions.
- Benefits: Enjoy flexible working options and a collaborative culture.
- Why this job: Shape the future of tech while making a real impact on customer experiences.
- Qualifications: Strong leadership in tech, agile methodologies, and project management required.
- Other info: Exciting opportunity to drive product excellence in a fast-paced environment.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for a Head of Product & Services - you will be responsible for ensuring the clients tech products are designed, delivered, and supported to the highest standards. This role focuses on aligning the business product strategy with operational excellence, ensuring that delivery processes are efficient & agile.
Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product road-maps are executed effectively, and customer onboarding is smooth!
Role overview:
- Define & execute the product vision and strategy for the customer
- Lead the creation of a strategic product road-map
- Prioritise features & initiatives based on customer insights & market trends
- Oversee the planning, execution, risk management & quality assurance of all products & releases
- Implement and refine agile best practices & framework
- Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed
- Own the end-to-end customer onboarding, journey & engagement
- Oversee performance of the 24/7 support team, ensuring SLAs, response times, and resolution targets are met & improved
Required:
- Strong leadership and team management skills, with experience leading cross-functional tech/IT teams
- Previous experience managing product delivery in complex and fast-paced B2B - Digital/Tech/IT environments
- In-depth understanding of Agile and other product development methodologies
- Strong problem-solving skills & the ability to navigate challenges & drive outcomes
- Project management skills, with the ability to manage multiple initiatives simultaneously
Head of Product (Saas) employer: Cactus Search
Contact Detail:
Cactus Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product (Saas)
✨Tip Number 1
Familiarise yourself with Agile methodologies and be prepared to discuss how you've implemented them in previous roles. Highlight specific examples of how you've improved product delivery processes in fast-paced environments.
✨Tip Number 2
Research StudySmarter's current product offerings and think about how you can contribute to their strategy. Be ready to share your insights on potential improvements or new features that align with market trends.
✨Tip Number 3
Prepare to demonstrate your leadership skills by discussing your experience managing cross-functional teams. Think of specific challenges you've faced and how you successfully navigated them to achieve project goals.
✨Tip Number 4
Showcase your problem-solving abilities by preparing case studies or examples where you've tackled complex issues in product management. This will help illustrate your capability to drive outcomes effectively.
We think you need these skills to ace Head of Product (Saas)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and team management skills, especially in cross-functional tech teams. Emphasise your experience in managing product delivery in B2B environments and your understanding of Agile methodologies.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate your vision for the product strategy and how you plan to align it with operational excellence. Use specific examples from your past experiences to demonstrate your problem-solving skills and ability to drive outcomes.
Showcase Relevant Experience: When detailing your work history, focus on your project management skills and any instances where you've successfully managed multiple initiatives simultaneously. Highlight your achievements in improving customer onboarding and support processes.
Proofread and Format: Before submitting your application, ensure that your documents are free from errors and formatted professionally. A well-organised application reflects your attention to detail, which is crucial for the Head of Product role.
How to prepare for a job interview at Cactus Search
✨Showcase Your Leadership Skills
As a Head of Product, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led cross-functional teams, highlighting how you motivated and guided them towards achieving product goals.
✨Understand Agile Methodologies
Since the role requires an in-depth understanding of Agile practices, be ready to discuss your experience with Agile frameworks. Share specific instances where you've implemented Agile best practices and how they improved product delivery and team efficiency.
✨Align with Business Strategy
Familiarise yourself with the company's product vision and strategy. During the interview, articulate how you would align product roadmaps with business objectives, using customer insights and market trends to prioritise features effectively.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of challenges you've encountered in previous roles and how you navigated them. Be prepared to discuss your approach to risk management and quality assurance in product delivery.