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- Tasks: As a Claims Analyst, you'll deliver insights and collaborate with teams to drive data solutions.
- Company: Join Hastings Direct, a digital insurance provider aiming to be the best in the UK market.
- Benefits: Enjoy flexible working, competitive bonuses, mental wellbeing support, and 25 days annual leave.
- Why this job: Be part of a culture that values growth, collaboration, and community impact while developing your skills.
- Qualifications: Strong experience in analytics, SQL, and data visualisation tools like PowerBI or Tableau is essential.
- Other info: We promote inclusivity and welcome applications from diverse backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Welcome to Hastings Direct. We are a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We have made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We are proud of the journey we are on as a company and know that our continued success will rely on the contribution of our talented colleagues.
We provide insurance for over three million customers, but we know there is even bigger opportunity out there. If you are excited about joining us and think you have some of what we are looking for, even if you are not 100% sure, we would love to hear from you.
Role overview
As our Claims Analyst, you will be an integral part of our Analytics Team within Claims. You will be responsible for delivering timely and relevant insights that support various aspects of our insurance business, specifically focused on our Operations initiatives. You will collaborate closely with cross-functional teams, including data engineers, analysts, and various stakeholders to define, prioritise, and drive the development of data solutions that enable data-driven decision-making and business growth.
Job details - you will need to have demonstrable experience in:
- Effectively communicating relevant insights from data using compelling visualisations and narratives in a timely manner.
- Monitoring, understanding and communicating the drivers of performance and influencing claims, operational spend and customer outcomes.
- Scoping, implementing and tracking the impact of initiatives and strategies, streamlining processes and improving controls.
- Promoting data literacy and dashboard usage by facilitating user workshops and training sessions.
- Collaborating with business stakeholders to gather and understand data requirements, ensuring alignment with business objectives.
- Promoting and enforcing data governance best practices, data quality standards and data security protocols within the team.
Essential skills/experience:
- Strong demonstrable experience in a relevant field (Business Analytics, Data Science, Statistics, Data Analyst) from within insurance, claims or financial services.
- Intermediate level in SQL, familiarity with Python or R and proven experience using data visualisation tools such as PowerBI or Tableau.
- Demonstrable experience in owning and delivering analytical projects, dashboards, structuring analysis and deliverables to ensure stakeholder requirements are met.
The interview process
Our interview process involves the below:
- Recruiter screening call.
- 1st stage interview with hiring leader.
- 2nd interview with hiring leader with case study.
As a Disability Confident employer, we are committed to ensuring our recruitment processes are fully inclusive. This means if you are applying for a job with us, you will have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).
Benefits:
- Flexible working - we champion a flexible hybrid working approach.
- Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus.
- Financial wellbeing - providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%.
- Mental wellbeing programme - including the thrive mental health app, our colleague assistance programme available 24/7, and support groups.
- 25 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, and social events throughout the year.
Join us and you will find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you will be helping to drive our growth, so in return, we will give you all the support, training and development you need.
Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status.
Contact Detail:
Hastings Direct Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Analyst in Bexhill-On-Sea
✨Tip Number 1
Familiarise yourself with the insurance industry, particularly claims analytics. Understanding the key performance indicators and trends in this sector will help you speak confidently about how your skills can contribute to Hastings Direct's goals.
✨Tip Number 2
Brush up on your SQL skills and get comfortable with data visualisation tools like PowerBI or Tableau. Being able to demonstrate your technical abilities during the interview will set you apart from other candidates.
✨Tip Number 3
Prepare for the case study interview by practising analytical problem-solving scenarios. Think about how you would approach real-world data challenges and be ready to discuss your thought process and solutions.
✨Tip Number 4
Show your enthusiasm for the company's culture by researching their 4Cs principles. Be ready to discuss how you align with these values and how you can contribute to fostering a positive work environment.
We think you need these skills to ace Claims Analyst in Bexhill-On-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business analytics, data science, or similar fields. Emphasise your skills in SQL, Python, or R, and showcase any projects where you've used data visualisation tools like PowerBI or Tableau.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific aspects of Hastings Direct that resonate with you, and explain how your background aligns with their goals, particularly in delivering insights and improving processes.
Showcase Your Analytical Skills: Provide examples of past analytical projects you've led or contributed to. Detail how you communicated insights through visualisations and narratives, and how these influenced decision-making or improved outcomes.
Prepare for the Interview Process: Familiarise yourself with the interview stages outlined in the job description. Be ready to discuss your analytical approach and prepare for the case study by reviewing common scenarios in claims analysis and data-driven decision-making.
How to prepare for a job interview at Hastings Direct
✨Showcase Your Analytical Skills
As a Claims Analyst, you'll need to demonstrate your analytical prowess. Be prepared to discuss specific projects where you've used data to drive decisions. Highlight your experience with SQL, Python, or R, and how you've applied these skills in previous roles.
✨Communicate Effectively
The ability to convey complex data insights in a clear and compelling manner is crucial. Practice explaining your past analyses and visualisations as if you were presenting to stakeholders who may not have a technical background. This will show your capability to bridge the gap between data and business needs.
✨Prepare for Case Studies
Expect to tackle case studies during the interview process. Familiarise yourself with common scenarios in claims analysis and think through how you would approach them. This will help you demonstrate your problem-solving skills and your ability to apply analytical thinking in real-world situations.
✨Understand the Company Culture
Hastings Direct values its 4Cs culture, so do your homework on what this means. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of delivering good outcomes for customers while supporting colleagues and the community.
