Customer Integration Engineer

This range is provided by tlmNexus Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from tlmNexus Ltd

Please note, this role is a customer facing position working with defence customers and with a primary focus to assist our customers to gain the most out of our solutions.

Are you looking to work in a dynamic environment, perhaps curious in learning about the defence industry or seeking a role after a military career? Then please read on.

We are looking for someone who enjoys working with people and who would enjoy offering first hand support to our customers. You would be providing on-site and remote support to our customers across defence to ensure they receive the best possible outcome from our solutions.

As an integral part of the wider customer support effort, you would be required to engage directly with our customers at all stakeholder levels and throughout all phases of the service lifecycle, encompassing onboarding (discover & educate), adoption (engage), expansion (succeed), advocacy (evolve) and, ultimately, retention (renewal).

Through regular engagement with our customers, you will consult with the end users fostering an enduring ‘trusted partner’ relationship and be responsible for customer feedback: requirements and value. You will be trained in the Company’s Customer Success methodology and given extension knowledge of our solutions and services so that you have a strong knowledge and understanding of how to maximise the benefits of what we deliver. We place our customer needs and expectations at the highest level and you would represent those values across the customer domain.

Ideally you will have defence, MoD or military experience but if not, a willingness to learn, a curious and technical mind will be perfect.

You need to be customer-focused, with the ability to liaise effectively with customers to develop close and trusted associations, building effective relationships. An effective communicator with good presentation skills, able to actively engage and influence at mid-to-senior management level. Be professional, articulate and confident when operating in the customer domain.

As the role involves attending military establishments, you must hold or be able to achieve security clearance to SC level. There is also regular travel across the UK so you must have a full driving licence and be willing to stay overnights on a regular basis.

Finally, the majority of the customers this role supports are based in Bristol and/or Southwest, so living in those areas would be highly desirable.

If you are looking for a challenge, want to work on on-site with our customers, who are focused on essential national defence of the UK, and seek new skills in delivering customer success then we look forward to hearing from you.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Customer Service

• Industries

  Defense and Space Manufacturing

Referrals increase your chances of interviewing at tlmNexus Ltd by 2x

Sign in to set job alerts for “Integration Engineer” roles.

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 1 month ago

London, England, United Kingdom £70,000.00-£77,000.00 1 month ago

Winchester, England, United Kingdom 5 days ago

London, England, United Kingdom 5 months ago

London, England, United Kingdom 2 weeks ago

Wembley, England, United Kingdom 4 days ago

London, England, United Kingdom 3 days ago

Register Your Interest: Airbus Newport Campus

Liverpool, England, United Kingdom 1 week ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 4 days ago

London, England, United Kingdom £70,000.00-£110,000.00 1 month ago

Mid/Senior iOS Developer – Exchange App (Transformation)

London, England, United Kingdom 2 weeks ago

Speculative Applications – Electric Square

London, England, United Kingdom 23 hours ago

Greater London, England, United Kingdom 2 months ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 1 week ago

Uxbridge, England, United Kingdom 1 week ago

London, England, United Kingdom £90,000.00-£120,000.00 1 month ago

Senior iOS Engineer | £50k – £60k + Bonus, Ultd holiday, Fully Remote

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr