Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage credit checks, AR monitoring, and customer service to improve cash-flow.
- Company: Oceaneering is a global leader in engineered services for the offshore energy industry.
- Benefits: Enjoy competitive salary, comprehensive benefits, and opportunities for advancement.
- Why this job: Join a dynamic team focused on improving processes and making an impact in various industries.
- Qualifications: Bachelor's degree in accounting/finance or equivalent experience; strong analytical and communication skills required.
- Other info: Work collaboratively in a global team and utilise technology to enhance collections.
The predicted salary is between 36000 - 60000 £ per year.
Company Profile
Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.
Position Summary
The Credit Controller will perform high volume, global and cross business line internal and external customer service including but not limited to, credit checks & recommendations; AR management and monitoring; troubleshooting; review and reporting; identifying and resolving discrepancies; and assuming responsibility for reducing delinquent accounts as part of a team clearly focussed on improving cash-flow.
Duties And Responsibilities
- Reduce risk through effective & proactive credit management
- Provide recommendation for customer credit limit review, and for sales reserve / bad debt provisions
- Contacting customers via phone, e-mail, or other approved means to achieve timely payments
- Prepare statements of account
- Enlist, support and work closely with all functional managers, Project Managers and Key Sales & Account Managers to accelerate the collection process, in alignment with company goals & strategies by regular communication and building strong internal and external business relationships
- Provide high level customer service regarding credit & collection issues: daily resolution on all credit requests; provide information for refunds; resolve 'on account' balances, unapplied cash, customer discrepancies and short payments
- Escalate trends of delinquent accounts to immediate supervisor and as defined in Company policy
- Identify, reduce and/or escalate issues contributing to account delinquency
- Assist with preparation of information pertaining to customer liquidation and bankruptcies
- Support projects and initiatives utilising technology to continuously improve and automate our collections process globally
- Work closely with the Billing team on invoicing queries, and unbilled revenue, to ensure timely billing
- Perform other assigned tasks and duties necessary to support the Credit & Collections function
Qualifications
Required
- Bachelor's degree in accounting / finance or equivalent industry experience
- Extensive experience in collections, billing, or related accounting background
- Strong reporting, research, analysis, communications, and organisational skills as well as self-starting ability
- Familiarity with contracts & laws relating to collections
- Complete knowledge of Microsoft Office, database, and ERP software
Desired
- Knowledge and understanding of PeopleSoft Financial capabilities
- Proficiency in MS suite inc. Outlook, PowerPoint, Word, and Excel
- Experience in dealing with multiple / split currencies & country specific deductions
- Ability to understand and utilize customer contracts, and customer web portals
- Experience in testing / implementing new systems and/or processes
Knowledge, Skills, Abilities, and other Characteristics
- Commitment to excellent customer service whilst maintaining assertiveness
- Work as part of a global team, collaborating with team members to drive positive results
- Organised, flexible, and resourceful
- Proven ability in troubleshooting, excellent attention to detail and analytical skills
- Ability to collect data, establish facts, draw valid conclusions, and make concise recommendations
- Strong and effective written, verbal, and interpersonal communication skills
- Ability to prioritise workload & multiple responsibilities, to meet deadlines & targets
- Self-disciplined & capable of identifying and completing critical tasks independently and with urgency
How To Apply
Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.
Closing Statement
We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
Credit Controller employer: Oceaneering
Contact Detail:
Oceaneering Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarise yourself with Oceaneering's services and products, especially in the offshore energy sector. Understanding their operations will help you demonstrate your knowledge during interviews and show how you can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Oceaneering on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Brush up on your knowledge of credit management and collections processes, particularly in a global context. Being able to discuss specific strategies you've used in the past will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with ERP software and any relevant tools, as this is crucial for the role. Highlighting your proficiency in systems like PeopleSoft Financial can give you an edge in the selection process.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Credit Controller at Oceaneering. Familiarise yourself with their services and how credit management fits into their operations.
Tailor Your CV: Highlight your relevant experience in collections, billing, or accounting. Emphasise your skills in reporting, analysis, and customer service, as these are crucial for the role.
Craft a Strong Cover Letter: In your cover letter, explain why you're a great fit for the position. Mention specific experiences that demonstrate your ability to manage credit effectively and improve cash flow.
Showcase Relevant Skills: Make sure to mention your proficiency in Microsoft Office and any experience with ERP software like PeopleSoft. Highlight your analytical skills and ability to communicate effectively, as these are key for the role.
How to prepare for a job interview at Oceaneering
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your accounting principles and be prepared to discuss your experience with collections, billing, and any relevant software like PeopleSoft. This will show your expertise and confidence in handling the role.
✨Demonstrate Customer Service Skills
Highlight your commitment to excellent customer service during the interview. Be ready to share examples of how you've resolved customer issues or improved relationships in previous roles. This is crucial for a position that requires strong communication and interpersonal skills.
✨Showcase Problem-Solving Abilities
Prepare to discuss specific instances where you've identified and resolved discrepancies or delinquent accounts. Use the STAR method (Situation, Task, Action, Result) to structure your answers, demonstrating your analytical skills and attention to detail.
✨Familiarise Yourself with the Company
Research Oceaneering and understand their services, especially in the offshore energy industry. Being knowledgeable about the company will not only impress your interviewers but also help you tailor your responses to align with their goals and strategies.
