Duty Manager (Residential)

Duty Manager (Residential)

London Full-Time 39000 - 39000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Oversee daily operations and manage front of house for a luxury residential development.
  • Company: Join a prestigious luxury residential establishment in the heart of Central London.
  • Benefits: Enjoy a competitive salary, flexible 4 on 4 off shifts, and a vibrant work environment.
  • Why this job: Be the first point of contact for residents and guests, enhancing their living experience.
  • Qualifications: Experience in high-end customer service and a polished appearance are essential.
  • Other info: This role offers a unique opportunity to thrive in a luxury setting.

The predicted salary is between 39000 - 39000 £ per year.

As Duty Manager you will manage the day-to-day operations and line management of the front of house areas whilst being the first point of contact for residents and guests to the luxury residential development.

Salary: £39,000

Hours: 4 on 4 off 7am till 7pm

Location: Central London

Role requirements:

  • Experience of working in a high-end customer service establishment and being well presented

Duty Manager (Residential) employer: Residential Living Recruitment Ltd

As a Duty Manager at our luxury residential development in Central London, you will be part of a dynamic team that prioritises exceptional customer service and employee satisfaction. We offer competitive salaries, a supportive work culture, and opportunities for professional growth, ensuring that you thrive in your role while enjoying the vibrant atmosphere of one of the world's most iconic cities.
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Contact Detail:

Residential Living Recruitment Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Duty Manager (Residential)

✨Tip Number 1

Familiarise yourself with the luxury residential sector. Research high-end developments in Central London and understand what sets them apart. This knowledge will help you demonstrate your passion for the industry during any conversations.

✨Tip Number 2

Network with professionals in the hospitality and residential management fields. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Duty Manager position.

✨Tip Number 3

Prepare to showcase your customer service skills through real-life examples. Think of specific situations where you went above and beyond for a guest or resolved a challenging issue, as these stories will resonate well in interviews.

✨Tip Number 4

Stay updated on trends in luxury customer service. Being knowledgeable about current expectations and innovations in the sector will allow you to speak confidently about how you can enhance the resident experience at our development.

We think you need these skills to ace Duty Manager (Residential)

Customer Service Excellence
Leadership Skills
Conflict Resolution
Communication Skills
Time Management
Attention to Detail
Problem-Solving Skills
Team Management
Interpersonal Skills
Adaptability
Organisational Skills
Multitasking
Professional Presentation
Knowledge of Health and Safety Regulations

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities of a Duty Manager in a luxury residential setting. Highlight your relevant experience in high-end customer service in your application.

Tailor Your CV: Make sure your CV reflects your experience in managing front of house operations and any relevant achievements in customer service. Use specific examples that demonstrate your ability to handle day-to-day operations effectively.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing excellent customer service and your management skills. Mention why you are interested in this particular role and how you can contribute to the luxury residential development.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional.

How to prepare for a job interview at Residential Living Recruitment Ltd

✨Showcase Your Customer Service Skills

As a Duty Manager, you'll be the first point of contact for residents and guests. Be prepared to share specific examples of how you've handled challenging customer service situations in the past, demonstrating your ability to remain calm and professional under pressure.

✨Dress to Impress

Since this role is in a luxury residential development, it's crucial to present yourself well. Choose smart, professional attire that reflects the high-end environment of the establishment, as first impressions matter significantly.

✨Know the Company Inside Out

Research the residential development thoroughly before your interview. Understand its values, services, and what sets it apart from competitors. This knowledge will help you tailor your responses and show genuine interest in the role.

✨Prepare for Scenario-Based Questions

Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about potential situations you might encounter as a Duty Manager and how you would handle them effectively.

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