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For Companies At a Glance
- Tasks: Assist customers in Swedish, resolving queries and providing top-notch support.
- Company: Join MTrec, a blue-chip company known for its supportive team culture.
- Benefits: Enjoy remote work, Monday to Friday hours, and world-class training opportunities.
- Why this job: Be part of a unique company that values teamwork and personal development.
- Qualifications: Fluency in Swedish and a passion for customer service are essential.
- Other info: This is a home-based role from day one with no weekend shifts!
The predicted salary is between 30000 - 42000 £ per year.
Rewards and Benefits on offer:
- Working for a blue-chip company with a great team-based culture.
- The role is only working Monday to Friday - no weekends!
- Home based position from day one!
- World class training and development opportunities.
The Company you will be working for: MTrec is proudly representing our truly unique and special customer service client in their search to appoint a Swedish Speaking Customer Service Advisor.
Swedish Speaking Customer Service Advisor Remote employer: MTrec Commercial
Contact Detail:
MTrec Commercial Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swedish Speaking Customer Service Advisor Remote
✨Tip Number 1
Familiarise yourself with the company's values and culture. Since you'll be working in a team-based environment, showing that you align with their ethos during any discussions can really set you apart.
✨Tip Number 2
Brush up on your Swedish language skills, especially in customer service contexts. Being able to demonstrate fluency and confidence in handling customer queries will be crucial for this role.
✨Tip Number 3
Prepare for potential scenario-based questions. Think about how you would handle various customer service situations, as this will showcase your problem-solving skills and ability to think on your feet.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the interview process and what the company truly values in its employees.
We think you need these skills to ace Swedish Speaking Customer Service Advisor Remote
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for the Swedish Speaking Customer Service Advisor position. Highlight any keywords or skills mentioned that you possess.
Tailor Your CV: Customise your CV to reflect your experience in customer service and any relevant language skills. Make sure to emphasise your ability to work in a team and your commitment to providing excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your proficiency in Swedish. Mention why you are interested in working for MTrec and how you align with their company culture.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted neatly and professionally.
How to prepare for a job interview at MTrec Commercial
✨Showcase Your Language Skills
Since the role requires Swedish language proficiency, be prepared to demonstrate your skills during the interview. You might be asked to converse in Swedish or answer questions in the language, so practice speaking clearly and confidently.
✨Understand the Company Culture
Research MTrec and their client to understand their values and team-based culture. Be ready to discuss how your personal values align with theirs and how you can contribute positively to their work environment.
✨Highlight Customer Service Experience
Prepare examples from your past experiences that showcase your customer service skills. Think of specific situations where you resolved issues or went above and beyond for a customer, as this will demonstrate your suitability for the role.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. This shows your interest in the role and the company. You could inquire about the training process or what a typical day looks like for a Customer Service Advisor.
