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- Tasks: Support community safety by tackling anti-social behaviour and assisting residents in need.
- Company: Join a dedicated housing association focused on improving community safety and resident satisfaction.
- Benefits: Enjoy a competitive salary, flexible working hours, and opportunities for personal development.
- Why this job: Make a real impact in your community while gaining valuable experience in housing and safety.
- Qualifications: No specific qualifications required; just a passion for helping others and a willingness to learn.
- Other info: Ongoing application reviews mean you could secure this role quickly!
The predicted salary is between 27809 - 39115 £ per year.
Salary: £34,762.15
Contract Length: 6 Month FTC
Location: Newport
Purpose:
- To assist the Head of Housing in providing a cost effective, responsive, customer focused and quality area housing service with particular focus on work aimed at preventing, reducing and tackling anti-social behaviour.
- To advise the Housing Team Leader and Housing Managers on all community safety matters.
- To assist the Housing Team Leaders and Housing Managers to ensure the community safety service meets local needs.
- To provide occasional out of hours service to residents who are experiencing fear, nuisance, and distress as a result of anti-social behaviour.
- To assist the Housing Team Leaders and Housing Managers to maximise the involvement of the Associations residents and prospective residents in its community safety service and to ensure its customers are consulted on a regular basis.
- To provide a high quality, responsive and customer focused service to the local community and partner agencies, consistent with achieving continuous improvement in satisfaction levels.
- To undertake complex case and legal work and attend court as and when required.
- To ensure that residents and prospective residents receive the maximum possible information about the services provided by the Association.
- To assist the Housing Team Leaders and Managers in ensuring that the community safety service complies with relevant legislation, good practice, regulatory requirements and agreed performance/service targets.
- To assist housing management staff members in identifying residents who need support in sustaining their tenancies and making the necessary referrals for support.
- To assist in the identification and promotion of new initiatives to help combat anti-social behaviour.
- To provide regular feedback and support to victims and witnesses of anti-social behaviour.
- Ensure effective information and case management, including maintaining and updating case records via the anti-social behaviour database and relevant systems.
- To provide support to the Housing Team Leaders and Housing Managers when required.
- To undertake any other relevant duties as determined by the Line Manager, Association or Chief Executive.
If you have any questions in relation to this role, please call Matt Eke on (phone number removed).
To apply, please submit your CV outlining your relevant experience and qualifications. We will be reviewing applications on an ongoing basis until the position is filled.
We are also running a referral scheme where you could receive £100 in vouchers for anyone placed.
Community Safety Officer employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Safety Officer
✨Tip Number 1
Familiarise yourself with local community safety issues and anti-social behaviour trends in Newport. This knowledge will help you demonstrate your understanding of the challenges faced by residents during interviews.
✨Tip Number 2
Network with professionals in the housing and community safety sectors. Attend local events or join relevant online forums to connect with others who can provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully tackled anti-social behaviour or improved community safety. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Tip Number 4
Research the organisation's values and recent initiatives related to community safety. Tailoring your conversation to align with their goals will show your genuine interest and commitment to their mission.
We think you need these skills to ace Community Safety Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and qualifications that align with the role of Community Safety Officer. Focus on any previous work related to anti-social behaviour, community engagement, or housing services.
Showcase Your Skills: Emphasise skills that are crucial for this position, such as conflict resolution, communication, and case management. Provide specific examples of how you've successfully used these skills in past roles.
Address the Job Purpose: In your application, directly address the purpose of the role as outlined in the job description. Explain how your background and experiences will help you contribute to preventing and tackling anti-social behaviour.
Proofread Your Application: Before submitting, carefully proofread your CV and any accompanying documents. Ensure there are no spelling or grammatical errors, and that all information is clear and concise.
How to prepare for a job interview at CV-Library
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Community Safety Officer. Familiarise yourself with anti-social behaviour issues and how they impact communities, as well as the specific needs of the local area.
✨Showcase Your Communication Skills
As this role involves liaising with residents and partner agencies, demonstrate your strong communication skills. Be prepared to discuss how you've effectively communicated in previous roles, especially in challenging situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've handled complex cases or legal work in the past, particularly those involving community safety or anti-social behaviour.
✨Highlight Your Customer Focus
This position requires a customer-focused approach. Be ready to share experiences where you've prioritised customer satisfaction and how you've engaged with residents to improve services.
