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- Tasks: Support women and children fleeing domestic abuse, managing caseloads and delivering tailored support sessions.
- Company: Join Stonewater, a leading housing provider dedicated to transforming lives through quality homes and services.
- Benefits: Enjoy flexible working hours, a supportive team environment, and opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a compassionate and empowering culture.
- Qualifications: Experience in similar roles, knowledge of housing, and excellent interpersonal skills are essential.
- Other info: This role is open to female applicants only and requires a satisfactory DBS check.
Permanent, Part Time – 20 hours per week. At Stonewater, we believe there should be someone there for everyone. South Hampshire Womens Refuge is a safe space providing accommodation support for women and their children who are fleeing domestic abuse. We are committed to providing a safe, nurturing environment, making sure each resident has access to the support and advice they need and empowering them to understand their options and make decisions for their future. Our ultimate goal is for our residents to move on to independent accommodation with the skills and tools to live a safe and happy life free from domestic abuse.
This role sits within our Southampton Service where we have a 10 bed refuge. As our Domestic Abuse Support Worker, you’ll manage a caseload of survivors through their journey with Stonewater, ensuring a strengths based, trauma informed approach that enables them to realise their potential. You will manage referrals into the service, undertake interviews and assessments and notify potential customers of the outcomes of these activities. You will also induct new customers into the service and deliver quality, outcome focused support sessions in both one-to-one sessions and group sessions.
The ideal candidate will have/ be:
- Proven experience of working with people within a similar role along with knowledge of homelessness and the impact on young people.
- Working knowledge of housing and benefits advice.
- Experience of partnership working with specialist agencies such as mental health teams and youth offending services.
- A natural relationship builder, able to motivate, influence and inspire others.
- Excellent interpersonal skills with the ability to adapt your approach depending on your audience and required outcome.
- A comprehensive understanding of professional boundaries, together with a high level of personal integrity.
- You will need to be confident using technology for overseeing support plans and risk assessments, collaborating with colleagues and completing online training.
Due to the nature of the role, you will be flexible in your approach, willing to be part of the on-call rota. Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. This role is only open to FEMALE applicants.
Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We’re looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation.
Are you ready to #DiscoverStonewater?
Domestic Abuse Support Worker employer: CV-Library
Contact Detail:
CV-Library Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Domestic Abuse Support Worker
✨Tip Number 1
Familiarise yourself with the specific challenges faced by survivors of domestic abuse. Understanding their needs and the support systems available will help you connect better during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the field of domestic abuse support. Attend relevant workshops or seminars to meet people who work in similar roles, as they can provide insights and potentially refer you to opportunities within organisations like Stonewater.
✨Tip Number 3
Showcase your interpersonal skills by preparing examples of how you've successfully built relationships in previous roles. This will highlight your ability to motivate and inspire others, which is crucial for a Domestic Abuse Support Worker.
✨Tip Number 4
Be ready to discuss your experience with partnership working. Think of specific instances where you've collaborated with other agencies, as this will demonstrate your understanding of the multi-agency approach needed in this role.
We think you need these skills to ace Domestic Abuse Support Worker
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Domestic Abuse Support Worker position. Tailor your application to highlight relevant experience and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous work with vulnerable individuals, particularly in domestic abuse or homelessness contexts. Use specific examples to demonstrate your ability to manage caseloads and provide support.
Showcase Interpersonal Skills: Given the nature of the role, it's crucial to showcase your interpersonal skills. Provide examples of how you've built relationships and motivated others in past roles, as well as your ability to adapt your communication style to different audiences.
Prepare for the Application Process: Ensure you have all necessary documents ready, including your CV, cover letter, and any certifications related to housing and benefits advice. Be prepared to discuss your understanding of professional boundaries and your approach to trauma-informed care during the interview process.
How to prepare for a job interview at CV-Library
✨Show Your Empathy
As a Domestic Abuse Support Worker, empathy is key. Be prepared to share examples of how you've supported individuals in difficult situations, demonstrating your understanding of their feelings and experiences.
✨Highlight Relevant Experience
Make sure to discuss your previous work with vulnerable populations, especially in relation to domestic abuse or homelessness. This will show that you have the necessary background to handle the challenges of the role.
✨Demonstrate Your Knowledge
Familiarise yourself with housing and benefits advice, as well as the impact of domestic abuse on individuals. Being able to discuss these topics confidently will impress the interviewers and show your commitment to the role.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations involving clients. Think through potential scenarios and how you would apply a strengths-based, trauma-informed approach to support survivors effectively.
