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- Tasks: Join us as a Genesys Engineer, focusing on bot development and configuration.
- Company: Work with a top-tier insurance provider known for innovation and excellence.
- Benefits: Enjoy a remote role with flexible working options and competitive pay.
- Why this job: Be part of a dynamic team, enhancing customer experience through cutting-edge technology.
- Qualifications: Must have Genesys Cloud certification and 3+ years in bot development.
- Other info: This is a 6-month contract, outside IR35, perfect for UK-based applicants.
The predicted salary is between 48000 - 72000 £ per year.
My client is a leading insurance provider that requires the assistance of a Genesys Engineer with specialist experience in Bots. This role has been determined outside IR35 and will be an initial 6-month contract. It will be remote, but you must be UK-based and have RTW.
Key Skills:
- Genesys Cloud Professional (Active Certification)
- Genesys Cloud Specialist (AI & Bots, Architect preferable)
- 3+ years’ experience in deploying/configuring Genesys Cloud
- Solid understanding of bot-building techniques and conversation design methods
- Demonstrable experience of building voice/digital bots
This client is looking to review CVs and interviews in the next couple of weeks, so if you are interested, please apply using the link below.
Genesys Engineer employer: InfoSec People Ltd
Contact Detail:
InfoSec People Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Genesys Engineer
✨Tip Number 1
Make sure to highlight your Genesys Cloud Professional certification prominently in your discussions. This is a key requirement for the role, and showcasing your active certification will demonstrate your commitment and expertise.
✨Tip Number 2
Prepare specific examples of your experience with bot-building techniques and conversation design methods. Being able to discuss real-world applications of your skills will set you apart from other candidates.
✨Tip Number 3
Familiarise yourself with the latest trends and updates in Genesys Cloud, especially regarding AI and Bots. Showing that you are up-to-date with industry developments can impress your potential employer.
✨Tip Number 4
Network with professionals in the Genesys community. Engaging with others in the field can provide insights and potentially lead to referrals, which can significantly boost your chances of landing the job.
We think you need these skills to ace Genesys Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Genesys Cloud and any relevant certifications. Emphasise your skills in bot-building techniques and conversation design methods, as these are key for the role.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your 3+ years of experience in deploying/configuring Genesys Cloud and provide examples of your work with voice/digital bots.
Highlight Relevant Certifications: Clearly list your Genesys Cloud Professional and Specialist certifications in your application. This will demonstrate your qualifications and commitment to the field.
Showcase Your Projects: If possible, include links or descriptions of projects where you have successfully built and deployed bots. This practical evidence can set you apart from other candidates.
How to prepare for a job interview at InfoSec People Ltd
✨Showcase Your Genesys Expertise
Make sure to highlight your experience with Genesys Cloud, especially any active certifications you hold. Be prepared to discuss specific projects where you've deployed or configured Genesys Cloud solutions.
✨Demonstrate Bot-Building Skills
Since the role requires specialist experience in Bots, come ready to talk about your knowledge of bot-building techniques and conversation design methods. Share examples of voice or digital bots you've built and the impact they had.
✨Prepare for Technical Questions
Expect technical questions related to Genesys Cloud and AI. Brush up on your understanding of the platform's features and functionalities, and be ready to explain how you've used them in past roles.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's use of Genesys technology and their future plans. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
