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For Companies At a Glance
- Tasks: Support IT Infrastructure, troubleshoot issues, and manage helpdesk tickets in a dynamic team.
- Company: Join Althaus Digital, a forward-thinking company partnered with Supreme Staffing, focused on IT innovation.
- Benefits: Receive tailored training, gain foundational IT skills, and prepare for your future career in tech.
- Why this job: Kickstart your IT career with hands-on experience and a supportive team culture that values growth.
- Qualifications: No prior experience needed; just a passion for IT and a willingness to learn.
- Other info: This role is based in the West Midlands and requires the right to live and work in the UK.
The predicted salary is between 21600 - 36000 £ per year.
Job Description
The Opportunity…
In partnership with Supreme Staffing, Althaus Digital are looking for self-motivated, driven individuals with a proven passion for IT Infrastructure. This is an exciting opportunity to take the first step in your IT career in an evolving and growing industry via some initial training.
Please note: You will need to have the right to live and work in the UK & be based within the West Midlands.
IT Infrastructure
Savvy enough to want to work as an Infrastructure specialist, but lacking relevant work experience? Our IT Infrastructure Skills training is tailored made for you. This initial training will give you the foundational knowledge you need for this opportunity with Intercity.
We will be equipping you with the skills and knowledge you’ll need for this opportunity. Designed as a springboard for your future career with Intercity, you’ll benefit from live online sessions delivered by our team of expert trainers. As the programme unfolds, we’ll start preparing you for interview stage and give you all the necessary skills you need for the interview off the back off what you have learnt from the course.
The Role…
You will be part of a warm, friendly, and forward-thinking team responsible for supporting with all thingsIT Infrastructure. No day will be the same in what is a fast-paced, exciting new role, with the successful candidates naturally striving to provide great customer service to both external and internal stakeholders. You will be meticulous and patient in your approach; keen to live and breathe company values, and with the ambition and drive to grow and develop.
The typical roles and responsibilities will include:
- Technical– troubleshoot desktop and system problems, diagnose, and solve hardware/software issues.
- Manage Helpdesk– ensure help desk tickets are logged, escalated, and resolved in a timely manner.
- User Management– administer applications for user accounts.
- Web– assist customers with technical web-related queries.
- Types of malware and attacks, password security, Infrastructure (securing networks and hardware/ securing software) , cryptography , security vulnerabilities.
What you’ll learn over your 12-week, training
- Operating Systems and Hardware
- Business Continuity and Disaster Recovery
- Information Security, Legislation and Ethics
- IT Project Methodology
- Maintenance Strategies
- Database Fundamentals
- Applications and Software
- Network Concepts
- Troubleshooting and Fault Finding
- Supporting a Customer Base
- Purpose and Importance of Cyber Security
- Key Cyber concepts, terminology and frameworks
- Cyber threats and motives
- Security policies
The Person…
We appreciate you will likely be at the very beginning of your IT career, so provided you’re able to confidently demonstrate your interest in the subject, we’ll be more focused on your passion for learning/development and natural fit with our core values, rather than being able to evidence a significant degree of pre-existing technical knowledge.
Contact Detail:
althaus talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Infrastructure Engineer
✨Tip Number 1
Show your passion for IT Infrastructure by engaging in online communities or forums related to the field. This will not only enhance your knowledge but also demonstrate your commitment to potential employers.
✨Tip Number 2
Consider setting up a small home lab where you can experiment with different operating systems and networking setups. This hands-on experience will be invaluable and can be a great talking point during interviews.
✨Tip Number 3
Network with professionals in the industry through LinkedIn or local meetups. Building connections can lead to valuable insights and even job referrals, making it easier to land that Junior Infrastructure Engineer role.
✨Tip Number 4
Stay updated on the latest trends and technologies in IT Infrastructure by following relevant blogs, podcasts, or webinars. This knowledge will not only prepare you for interviews but also show your enthusiasm for the field.
We think you need these skills to ace Junior Infrastructure Engineer
Some tips for your application 🫡
Show Your Passion for IT: In your application, make sure to express your genuine interest in IT Infrastructure. Share any relevant experiences, even if they are informal, such as personal projects or courses you've taken that relate to the field.
Tailor Your CV: Customise your CV to highlight skills and experiences that align with the job description. Focus on any technical skills you possess, even if they are basic, and emphasise your willingness to learn and grow in the role.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your enthusiasm for the position. Mention why you want to work with Althaus Digital and how their training programme aligns with your career goals.
Prepare for the Interview: If selected for an interview, be ready to discuss your passion for IT and any relevant knowledge you've gained. Familiarise yourself with common IT infrastructure concepts and be prepared to explain how you would approach troubleshooting and customer service scenarios.
How to prepare for a job interview at althaus talent
✨Show Your Passion for IT
Make sure to express your genuine interest in IT Infrastructure during the interview. Share any personal projects or experiences that highlight your enthusiasm and willingness to learn, as this is what the company values most.
✨Familiarise Yourself with Key Concepts
Before the interview, brush up on fundamental IT concepts such as operating systems, network security, and troubleshooting techniques. Being able to discuss these topics will demonstrate your commitment to the role and your readiness to learn.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of examples where you've had to troubleshoot issues or work collaboratively in a team. This will show your ability to handle real-world challenges in an IT environment.
✨Emphasise Your Soft Skills
Since the role involves customer service, highlight your communication and interpersonal skills. Be ready to discuss how you would handle difficult situations or support users effectively, as these traits are crucial for success in the position.
