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- Tasks: Support and maintain the SPS network and security infrastructure, ensuring optimal performance.
- Company: Join the Scottish Prison Service, dedicated to enhancing digital services for a safer community.
- Benefits: Enjoy a competitive salary, annual supplement, and on-call allowance with potential for remote work.
- Why this job: Be part of a dynamic team driving digital strategy and service enhancement in a meaningful sector.
- Qualifications: Must have IT training in Network Technologies and experience with Cisco systems.
- Other info: Opportunity for growth and involvement in exciting projects with minimal supervision.
The predicted salary is between 50221 - 53607 £ per year.
Location: Headquarters
Salary: £50,221 - £53,607 (Plus an annual supplement of £4000 and on-call allowance of £2600)
Closing Date: 2025-05-26
Job Purpose:
You will be responsible for the support and maintenance of the Scottish Prison Service (SPS)’ network and Network Security Infrastructure & Unified Comms ensuring that all components are working optimally and patched as appropriate. This will include: switches, firewalls, routers and Unified Communication platforms for video and voice.
You will work closely with other colleagues on the systems team to ensure that the SPS’ digital services are reliably available to all our users. You will contribute to the SPS Digital Strategy, including supporting the continual service enhancement services.
Responsibilities:
- You will provide technical support of SPS’ Cisco-based Unified Communications platforms - Cisco CUCM, and associated Hardware and Plant.
- You will provide technical support of SPS’ network infrastructure, (routers, switches, firewalls, Load Balancers etc.) primarily Cisco equipment across the estate.
- You will provide design, engineering and project input and support on ongoing projects.
- You will provide advice and guidance on relevant issues to Digital Services Management, Technical and Support Teams.
- You will participate in assignments and projects with minimal direction and supervision from higher level resources.
Person Specification:
SPS recruitment and selection practice is based on the fundamentals of our Behavioural Competency Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are twelve, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on these identified as key to role.
Qualifications Requirements:
- Technology training in IT, preferably in Network Technologies & Unified Communications Support / Design. This would be evidenced by courses completed such as Cisco Certified Network Associate, or CCNA Routing and Switching or CCNA Security (Essential).
Experience Requirements:
Significant experience of working in the Networking Support / Design fields, including knowledge and experience of network security and security controls. Sound knowledge and experience of using Information & Communications Technology solutions as well as a detailed knowledge of Cisco architecture and integration. Advanced networking understanding and skills; including firewalls, Security and VoIP/Video. Experienced in using operating systems such as Windows and Unix / Linux and a working knowledge of integrated and non-integrated Unified Communications systems.
Digital Network Specialist - HQ, Permanent employer: Scottish Prison Service
Contact Detail:
Scottish Prison Service Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Network Specialist - HQ, Permanent
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, especially Cisco-based Unified Communications platforms. Having hands-on experience or projects that showcase your skills with these systems can set you apart.
✨Tip Number 2
Network with professionals in the field, particularly those who work with the Scottish Prison Service or similar organisations. Attend industry events or join online forums to gain insights and potentially get referrals.
✨Tip Number 3
Prepare to discuss your experience with network security and how you've implemented security controls in past roles. Be ready to provide examples of challenges you've faced and how you overcame them.
✨Tip Number 4
Research the Scottish Prison Service's Digital Strategy and think about how your skills can contribute to their goals. Being able to articulate this during discussions will demonstrate your genuine interest in the role.
We think you need these skills to ace Digital Network Specialist - HQ, Permanent
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and qualifications required for the Digital Network Specialist position. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in network support and design, particularly with Cisco technologies. Mention specific projects or roles where you provided technical support for network infrastructure or Unified Communications.
Showcase Your Qualifications: Make sure to include any relevant certifications, such as CCNA Routing and Switching or CCNA Security, in your application. This will demonstrate your technical expertise and commitment to the field.
Tailor Your Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also reflects your understanding of the Scottish Prison Service's Digital Strategy. Discuss how your skills can contribute to their goals and enhance their digital services.
How to prepare for a job interview at Scottish Prison Service
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Cisco-based Unified Communications platforms and network infrastructure. Highlight specific projects where you've successfully implemented or maintained these systems, as this will demonstrate your hands-on expertise.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities outlined in the job description. Be ready to explain how your previous experiences align with supporting network security infrastructure and contributing to digital service enhancements.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've tackled technical challenges in the past. Discuss your approach to troubleshooting network issues or enhancing system performance, as this will showcase your analytical skills and ability to work independently.
✨Familiarise Yourself with SPS's Digital Strategy
Research the Scottish Prison Service's Digital Strategy and be ready to discuss how you can contribute to its goals. Showing that you understand their vision will reflect your genuine interest in the role and the organisation.
