Engagement Officer

Engagement Officer

Lichfield Temporary 27900 - 39000 £ / year (est.)
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At a Glance

  • Tasks: As an Engagement Officer, you'll organize events and liaise with stakeholders.
  • Company: Join Hays, a leading recruitment agency partnering with local authorities.
  • Benefits: Enjoy a competitive pay rate of £13.45, weekly payments, and career development support.
  • Why this job: This role offers hands-on experience in a dynamic environment with opportunities for growth.
  • Qualifications: Experience in busy admin roles and strong organizational skills are essential.
  • Other info: This is a temporary position with potential for extension; ASAP start required.

The predicted salary is between 27900 - 39000 £ per year.

Due to the partnership between Hays and a local Authority in Birmingham. We are recruiting for an Engagement Officer to join the team on a temporary basis.

Your new role

As an Engagement Officer, you will be supporting the team through tasks such as organising events and liaising with various stakeholders. Furthermore, you will be taking messages and effectively recording and escalating them to the necessary teams. You will also manage and update systems to ensure they reflect accurate information.

What you’ll need to succeed

You will need experience of working in a busy administrative environment where you can prioritise your workload. In addition, you will need to demonstrate exceptional organisational skills to ensure enquiries are responded to in a timely manner. It is also important to confidently communicate with customers face to face, and over the phone.

In addition, this role will be an ASAP start,. Before starting, you will need to pass your reference and compliance checks. On registration please have your 2 most recent employment details available for reference checks.

What you’ll get in return

This is a full-time, temporary role based in Birmingham. This is a temporary contract but may be open to extension. This role is a Grade 3 position, with a rate of £13.45 (PAYE), paid on a weekly basis.

At Hays, we are here to support you develop your career and grow to your potential; therefore, you will have an assigned consultant who will support you through your journey. You will have access to our exclusive training to enhance your skills as well as exclusive job opportunities in Local Authorities where you can apply these skills.

What you need to do now

Engagement Officer employer: Hays plc

Hays is an exceptional employer, offering a supportive work environment in Birmingham where you can thrive as an Engagement Officer. With a focus on employee growth, you will benefit from dedicated consultants and exclusive training opportunities that empower you to enhance your skills and advance your career. Join us for a meaningful role that not only values your contributions but also provides the chance to make a real impact within the community.
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Contact Detail:

Hays plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Engagement Officer

✨Tip Number 1

Familiarize yourself with the local authority's recent projects and initiatives. This knowledge will help you engage effectively with stakeholders and demonstrate your genuine interest in the role during conversations.

✨Tip Number 2

Practice your communication skills, especially for face-to-face and phone interactions. Role-playing scenarios with a friend can help you feel more confident when discussing your experience and how it relates to the position.

✨Tip Number 3

Highlight your organizational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. Being able to share specific instances will make you stand out as a candidate who can thrive in a busy environment.

✨Tip Number 4

Since this role requires an ASAP start, be ready to provide your employment details quickly for reference checks. Having this information organized beforehand will show your readiness and enthusiasm for the position.

We think you need these skills to ace Engagement Officer

Organisational Skills
Communication Skills
Stakeholder Engagement
Event Planning
Administrative Skills
Time Management
Customer Service
Attention to Detail
Problem-Solving Skills
Data Entry
Record Keeping
Prioritisation
Team Collaboration
Adaptability

Some tips for your application 🫡

Understand the Role: Make sure to thoroughly read the job description for the Engagement Officer position. Highlight key responsibilities such as organizing events and liaising with stakeholders, and think about how your experience aligns with these tasks.

Tailor Your CV: Customize your CV to emphasize your administrative experience and exceptional organizational skills. Include specific examples of how you've successfully managed workloads and communicated effectively with customers.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organization. Mention your ability to prioritize tasks in a busy environment and your experience in handling customer inquiries both face-to-face and over the phone.

Prepare for Compliance Checks: Before submitting your application, gather your two most recent employment details for reference checks. This will ensure a smooth registration process and demonstrate your readiness for the role.

How to prepare for a job interview at Hays plc

✨Showcase Your Organisational Skills

As an Engagement Officer, exceptional organisational skills are crucial. Be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or events simultaneously.

✨Demonstrate Effective Communication

Since the role involves liaising with various stakeholders, practice articulating your thoughts clearly. Prepare to share instances where you effectively communicated with customers both face-to-face and over the phone.

✨Highlight Your Administrative Experience

The job requires experience in a busy administrative environment. Be ready to talk about your previous roles, focusing on how you prioritised your workload and handled administrative tasks efficiently.

✨Prepare for Compliance Checks

Since passing reference and compliance checks is necessary before starting, ensure you have your two most recent employment details ready. This shows your preparedness and attention to detail.

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  • Engagement Officer

    Lichfield
    Temporary
    27900 - 39000 £ / year (est.)
    Apply now

    Application deadline: 2026-12-02

  • H

    Hays plc

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