Team Leader

Team Leader

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to deliver top-notch workforce solutions in a dynamic environment.
  • Company: Join a global leader in workforce solutions, committed to ethical practices and diversity.
  • Benefits: Enjoy hybrid working, generous holidays, and industry-leading bonus schemes.
  • Why this job: Be part of a mission to redefine recruitment and make a positive impact on the world.
  • Qualifications: Experience in financial services and strong leadership skills are essential.
  • Other info: Flexible working options available; we value diversity and inclusivity.

The predicted salary is between 36000 - 60000 £ per year.

Discover Your Personal Best. Together, we’re redefining recruitment. Preparing people and organisations for the future of work because we believe that meaningful and sustainable employment has the power to change the world.

About the role:

Talent Solutions is seeking an experienced Team Leader to support the Client Director and Client Operations. In this role, you will be responsible for ensuring SLAs and key objectives are consistently met while fostering a service-driven culture. You will oversee team members who manage the processes and procedures for delivering our workforce solutions, driving high performance to achieve all objectives, KPIs, and SLAs. Working closely with hiring managers in the financial sector, you will help build and maintain a strong, diverse talent pipeline. Additionally, you will design and implement recruitment strategies aligned with business goals, ensuring all requirements are managed in accordance with established processes, milestones, and budgetary guidelines.

What Will You Be Doing?

  • Overseeing the day-to-day framework and compliance of workforce solution processes, policies, and procedures to ensure adherence to customer and supplier SLAs.
  • Setting individual and team objectives on a daily basis, ensuring they are met consistently.
  • Handling complex situations or escalations, resolving potential issues or conflicts effectively.
  • Supporting the leadership team by providing and collating performance metrics and data for client reviews.
  • Mentoring and providing development and training opportunities for less experienced colleagues.
  • Encouraging knowledge sharing and skills transfer within the team, optimising processes in line with evolving industry best practices.
  • Fostering a motivated and collaborative team environment, leading by example.
  • Developing and nurturing internal and external relationships.
  • Allocating work among the team to optimise productivity and meet objectives.
  • Managing requisitions and talent pipelines to ensure consistent recruitment flow.
  • Managing strategic projects to achieve business critical success.
  • Presenting workforce solutions to clients and stakeholders.

Accountability

  • Accountable for meeting short-term targets and proactively monitoring and managing costs related to personal and team performance.
  • Responsible for performance management, training, and resource planning.

Interaction

  • Able to convey information effectively and resolve problems with colleagues, superiors, and clients.

Impact

  • Accountable for achieving short and medium-term goals, planning, and adjusting work to meet team objectives.

Problem Solving

  • Resolves complex issues using past experience and standard operating processes, applying evaluation and judgment to positively impact long-term outcomes.

Knowledge and Application

  • Several years of financial services experience in a process-driven environment, with in-depth knowledge within the relevant business stream.

Experience Required:

  • Excellent people skills, with the ability to lead and support less experienced colleagues.
  • Target-driven, results-focused, and able to motivate others.
  • Experienced in managing and resolving issues effectively.
  • Able to liaise with all levels, demonstrating a positive, decisive, driven, and forward-thinking approach.
  • Client-focused and solutions-driven, with a strong emphasis on customer satisfaction.
  • RPO experience preferred.
  • A background in financial services is essential.

Why us?

  • Hybrid working, two days works in our high spec offices.
  • Fantastic career progression with clear development pathways.
  • Outstanding learning and development programmes.
  • Industry leading bonus schemes.
  • Flexi benefits options– PMI, Dental, Travel Insurance Critical Illness and more.
  • Start on 24 days holidays, rising to 27 days. Plus, birthday off.
  • Purchase up to 5 working days additional holiday upon completion of probation period.
  • Generous family friendly entitlements.
  • Competitive pension with contributions increasing through length of service.
  • Save As You Earn with the opportunity to purchase shares at a reduced price.
  • Employee discounts with ManpowerGroup Rewards which offers a huge range of discounted shopping and rewards with all the major retailers.

About us:

Global leaders in workforce solutions and strategies. Our clients need to be agile and innovative to survive in an unpredictable landscape. At Talent Solutions, we help them meet every challenge by addressing their most complex workforce needs. We offer everything from Recruitment Process Outsourcing (RPO) to Managed Service Provider (MSP) solutions and world-class talent management. We get people. And together, we’ll shape our future. We are proud to have been voted one of the world’s most ethical companies for 16 years in a row. This reflects our commitment to integrity, transparency, and ethical business practices. We are committed to promoting a diverse and inclusive community, a place where we can all be ourselves and succeed on merit. We welcome applications from all suitably qualified or experienced people regardless of age, gender, ethnicity, or disability. ManpowerGroup is a Disability Confident Employer and we’re happy to talk about flexible working. We can only consider candidates who reside in the United Kingdom and hold full right to work.

We get people and together we’ll shape our future. Apply now.

Team Leader employer: ManpowerGroup Talent Solutions

At Talent Solutions, we pride ourselves on being an exceptional employer, offering a vibrant work culture in either Bristol or Edinburgh that champions personal and professional growth. With hybrid working options, industry-leading bonus schemes, and a commitment to diversity and inclusion, we provide our Team Leaders with the tools and support needed to thrive while making a meaningful impact in the recruitment sector.
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Contact Detail:

ManpowerGroup Talent Solutions Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Familiarise yourself with the financial services sector, especially the specific challenges and trends that affect recruitment. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the industry.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Be ready to discuss specific situations where you motivated team members or resolved conflicts, as this will highlight your capability to lead effectively.

✨Tip Number 3

Network with professionals in the recruitment and financial sectors. Attend industry events or join relevant online forums to connect with potential colleagues or mentors who can provide insights and possibly refer you to opportunities at StudySmarter.

✨Tip Number 4

Prepare to discuss your approach to developing talent pipelines and implementing recruitment strategies. Think about how you would align these strategies with business goals, as this is a key responsibility of the Team Leader role.

We think you need these skills to ace Team Leader

Leadership Skills
People Management
Performance Management
Conflict Resolution
Client Relationship Management
Strategic Planning
Recruitment Strategies
Data Analysis and Reporting
Process Improvement
Team Motivation
Communication Skills
Financial Services Knowledge
Target-Driven Mindset
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in financial services and team leadership. Use specific examples that demonstrate your ability to meet SLAs and manage performance effectively.

Craft a Compelling Cover Letter: In your cover letter, express your passion for recruitment and how your skills align with the role. Mention your experience in mentoring and developing team members, as well as your client-focused approach.

Highlight Key Achievements: When detailing your work history, focus on quantifiable achievements. For instance, mention how you improved team performance or successfully managed complex recruitment projects.

Showcase Soft Skills: Emphasise your people skills and ability to resolve conflicts. Provide examples of how you've fostered a collaborative team environment and motivated colleagues to achieve their objectives.

How to prepare for a job interview at ManpowerGroup Talent Solutions

✨Showcase Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to mentoring and developing less experienced colleagues.

✨Understand the Financial Sector

Since this role involves working closely with hiring managers in the financial sector, make sure you brush up on industry trends and challenges. Being knowledgeable about the sector will show your commitment and understanding of the business environment.

✨Prepare for Problem-Solving Scenarios

Expect to be asked about how you handle complex situations or escalations. Think of specific instances where you've resolved issues effectively, and be ready to discuss your thought process and the outcomes.

✨Emphasise Client-Focused Solutions

This role requires a strong emphasis on customer satisfaction. Be prepared to discuss how you've previously developed client relationships and delivered solutions that meet their needs, showcasing your client-focused mindset.

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