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- Tasks: Join our team as a Bodyshop Advisor, focusing on customer service and vehicle updates.
- Company: Be part of a supportive team in Bristol with 8 technicians and 5 office staff.
- Benefits: Enjoy a salary of £28k-£30k, 24 days holiday, and career progression opportunities.
- Why this job: Enhance your skills while working in a friendly environment with clear pathways for growth.
- Qualifications: Previous experience in customer service is essential.
- Other info: Apply easily via WhatsApp or LinkedIn; everyone gets a response within 5 days!
We are seeking a Customer Service Advisor/ Bodyshop Advisor to join a supportive team of 8 technicians and 5 office staff. With opportunities to enhance your skillset, create a pathway for your progression and enhance your earnings.
What you’ll be doing:
- Primarily customer service based role.
- Supporting the VDA team, vehicle check ins and liaising with customers for vehicle progress updates.
You might be wondering what skills you need:
- A background of a customer service based role.
What’s in it for you:
- A salary of £28k - £30k.
- 24 days Holiday & bank holidays.
- No shortage of opportunities for Career Progression with multiple sites all over the UK.
What’s next? Call or WhatsApp Josh Yeoman or find us on LinkedIn and drop us a message. Alternatively, click apply now! And add your CV, don’t worry it doesn’t have to be an up to date one, just send what you have. Everyone will get a response within 5 days!
Contact Detail:
Ascend Talent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bodyshop Advisor
✨Tip Number 1
Familiarise yourself with the automotive industry, especially bodyshop operations. Understanding common terms and processes will help you communicate effectively with both customers and the VDA team.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to thrive in a customer-focused role.
✨Tip Number 3
Network with current employees or professionals in the automotive sector on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 4
Be prepared to discuss your career aspirations during the interview. Highlighting your interest in progression within the company can show that you're committed and eager to grow with us at StudySmarter.
We think you need these skills to ace Bodyshop Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience. Focus on roles where you've interacted with customers, resolved issues, or provided support, as these are key for the Bodyshop Advisor position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention specific examples of how you've successfully supported customers in previous roles.
Highlight Relevant Skills: In your application, emphasise skills such as communication, problem-solving, and teamwork. These are crucial for liaising with customers and supporting the VDA team effectively.
Follow Up: After submitting your application, consider sending a polite follow-up message if you haven't heard back within a week. This shows your enthusiasm for the role and keeps you on their radar.
How to prepare for a job interview at Ascend Talent
✨Showcase Your Customer Service Skills
Since the role is primarily customer service based, be prepared to discuss your previous experiences in this area. Highlight specific examples where you successfully resolved customer issues or improved their experience.
✨Familiarise Yourself with the Bodyshop Environment
Research the bodyshop industry and understand the common processes involved. This will help you speak confidently about how you can support the VDA team and liaise effectively with customers regarding vehicle progress updates.
✨Demonstrate Teamwork and Communication
As you'll be working closely with a team of technicians and office staff, emphasise your ability to work collaboratively. Share examples of how you've communicated effectively in past roles to ensure smooth operations.
✨Express Your Desire for Career Progression
The company offers opportunities for career advancement, so make sure to express your enthusiasm for growth. Discuss your long-term goals and how you see yourself evolving within the company.
