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- Tasks: Connect with customers to protect their appliances and upsell products.
- Company: Join Domestic & General, a trusted partner for appliance protection in the UK.
- Benefits: Enjoy remote work, 33 days off, bonuses, and discounts on Sky TV and gym memberships.
- Why this job: Great work-life balance, comprehensive training, and clear career progression await you!
- Qualifications: 1 year of targeted sales experience and strong communication skills required.
- Other info: Immediate interviews available; start date is January 27, 2025.
The predicted salary is between 23000 - 30000 £ per year.
Outbound Sales Representative Competitive salary and bonus: £23,000 plus average bonus earning potential of £7,200 per annum. Hours: 37.5 hours per week, Monday – Thursday 10:30 – 19:00, Friday 09:00 – 17:30. No weekends. Location: Remote, Mainland UK only Start date: 27th January 2025 Domestic & General are a proud partner to leading manufacturer and retail brands worldwide, taking the worry out of appliance breakdowns for almost 9 million customers in the UK. Right now, we’re recruiting Outbound Customer Sales Advisors in a role that offers great work life balance , working from home and comprehensive training : (2 weeks Mon-Fri: 9am – 5:30pm). As a Customer Sales Advisor in our busy Outbound department, you’ll get in touch with customers to make sure their appliances are protected. You’ll build rapport with customers, get to know their individual needs and put their interests first and use your sales and communication skills to upsell products. The experience and skills you need 1 years continuous and targeted sales experience within the last 3 years A driven mindset with strong customer service and sales skills and a love for hitting targets Great communication skills – you’re at ease building rapport, listening to customers and demonstrating empathy when needed How you’ll be rewarded 33 days’ annual leave (including bank holidays) – Additionally the option to buy 5 extra days each year Investment in your career – Development through ongoing coaching and clearly defined progression opportunities Employee discounts – Access to discounted Sky TV and mobile packages Sales bonuses Health and Wellbeing – Discounted gym membership, help towards dental, optical, and physiotherapy costs Pension scheme – Matched employer contributions up to 5% of basic salary Life assurance – Employer funded cover of 4x basic salary A free annual D&G protection plan – Discounted rates for family and friends Employee assistance programme – Free support for physical & mental health, financial assistance and more If you have telesales or telemarketing experience and would like to create a long-term career within a call-centre environment, apply today to find out more. Immediate interviews available. Brook Street NMR is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Brook Street UK | Outbound Sales Representative employer: Brook Street UK
Contact Detail:
Brook Street UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brook Street UK | Outbound Sales Representative
✨Tip Number 1
Familiarize yourself with the products and services offered by Domestic & General. Understanding their offerings will help you engage customers more effectively and demonstrate how their needs can be met.
✨Tip Number 2
Practice your communication skills, especially in building rapport and demonstrating empathy. Role-playing scenarios with friends or family can help you feel more comfortable when speaking with potential customers.
✨Tip Number 3
Research common objections in sales calls and prepare responses. Being ready to address concerns will show your confidence and ability to handle various customer situations.
✨Tip Number 4
Network with current or former employees of Domestic & General on platforms like LinkedIn. They can provide insights into the company culture and tips for succeeding in the interview process.
We think you need these skills to ace Brook Street UK | Outbound Sales Representative
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant sales experience, particularly any targeted sales roles you've held in the last three years. Emphasize your communication skills and ability to build rapport with customers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and customer service. Mention specific examples of how you've met or exceeded sales targets in previous roles, and express your enthusiasm for the opportunity at Brook Street UK.
Highlight Relevant Skills: In your application, clearly outline your strong customer service skills and your ability to listen and empathize with customers. These are crucial for the Outbound Sales Representative role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Brook Street UK
✨Showcase Your Sales Experience
Make sure to highlight your previous sales experience during the interview. Be prepared to discuss specific examples of how you've successfully met or exceeded sales targets in the past.
✨Demonstrate Strong Communication Skills
Since this role requires building rapport with customers, practice active listening and empathy. Prepare to share instances where you effectively communicated with customers to understand their needs.
✨Research the Company
Familiarize yourself with Domestic & General and their services. Understanding their products and customer base will help you tailor your responses and show your genuine interest in the company.
✨Prepare for Role-Playing Scenarios
Be ready for potential role-playing exercises during the interview. Practice handling common customer objections and upselling techniques to demonstrate your sales skills in action.
