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- Tasks: As a Parts Advisor, you'll assist customers with parts inquiries and manage service appointments.
- Company: Join a dynamic team focused on delivering top-notch customer service in the automotive industry.
- Benefits: Enjoy 25 days of annual leave and a supportive work environment.
- Why this job: This role offers hands-on experience in customer service and technical communication, perfect for building your career.
- Qualifications: Strong communication skills and a passion for helping customers are essential.
- Other info: This is a full-time, permanent position starting January 2025.
The predicted salary is between 24000 - 36000 £ per year.
A full time, permanent Parts Advisor is needed for a start date of January 2025 * Communication: The successful candidate needs to be able to speak with customers in person & over the phone, able to explain technical terms to help customers make decisions * Customer service: The successful candidate need to be motivated to provide the best possible service for the customer * Organisation: Must be able to organise themselves effectively to provide the highest level of customer service while keeping up with their administrative duties * Scheduling: Schedule service appointments * Paperwork: Handle paperwork * Tracking: Keep track of the status of various vehicles * Estimating costs: They estimate costs 25 days annual leave
Parts Advisor employer: Lotus Recruitment
Contact Detail:
Lotus Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Parts Advisor
✨Tip Number 1
Brush up on your communication skills! Since you'll be interacting with customers both in person and over the phone, practice explaining technical terms in a simple way. This will help you connect better with customers and make their decision-making process easier.
✨Tip Number 2
Show your customer service motivation! Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to providing excellent service, which is crucial for this role.
✨Tip Number 3
Get organized! Develop a system that helps you manage your time and tasks effectively. Whether it's using digital tools or traditional planners, being organized will allow you to juggle customer service and administrative duties seamlessly.
✨Tip Number 4
Familiarize yourself with vehicle parts and cost estimation! Understanding the basics of vehicle maintenance and repair will not only boost your confidence but also help you provide accurate information to customers when scheduling appointments and estimating costs.
We think you need these skills to ace Parts Advisor
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Parts Advisor position. Understand the key responsibilities such as customer communication, organization, and paperwork handling.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or roles that required technical communication. Use specific examples to demonstrate your skills in these areas.
Showcase Organizational Skills: Provide examples of how you have effectively organized tasks in past roles. Mention any tools or methods you used to manage your time and responsibilities efficiently.
Tailor Your Application: Customize your application materials to reflect the language and requirements mentioned in the job description. Use keywords related to customer service, scheduling, and estimating costs to make your application stand out.
How to prepare for a job interview at Lotus Recruitment
✨Show Your Communication Skills
Since the role requires you to communicate with customers both in person and over the phone, practice explaining technical terms in a simple way. Be prepared to demonstrate your ability to engage with customers and clarify any complex information.
✨Highlight Your Customer Service Experience
Emphasize your motivation to provide excellent customer service. Share specific examples from your past experiences where you went above and beyond to help a customer, as this will show your commitment to their satisfaction.
✨Demonstrate Your Organizational Skills
The job requires effective organization to manage administrative duties while providing top-notch service. Prepare to discuss how you prioritize tasks and manage your time efficiently, perhaps by sharing a relevant experience.
✨Be Ready to Discuss Scheduling and Paperwork
Since scheduling service appointments and handling paperwork are key responsibilities, think about your experience with these tasks. Be ready to explain how you keep track of appointments and manage documentation effectively.
