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- Tasks: Install and maintain smart meters while providing top-notch customer service.
- Company: Join M Group Energy, a leader in UK energy services focused on innovation and sustainability.
- Benefits: Enjoy flexible work options, bonuses, discounts, and a supportive work environment.
- Why this job: Make a real difference in people's lives while growing your career in a fun, team-oriented culture.
- Qualifications: Valid UK driving licence and experience in smart meter installation preferred.
- Other info: Opportunities for progression with 87% of managers promoted from within.
The predicted salary is between 30000 - 42000 £ per year.
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
Where will you be working? At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation. This role will be within our Metering team, you’ll join the leading provider of metering services in the UK energy retail sector, providing efficient and flexible services for gas, electricity and water meters.
Our meter readers install, maintain and manage meters to make sure customers are billed correctly and energy usage patterns are monitored. Want to come and be a part of it?
What will you be doing? As an engineer, you’ll be responding to emergency and maintenance appointments on behalf of EON, ensuring customers’ Smart Meters are working correctly. Customer service is our top priority. You’ll make sure that all jobs are completed on time and our customers are explained the benefits and safe usage of their new smart meter. You’ll be completing the installation and removal of smart meters (SMETS2) in our customers’ homes, doing around 5 jobs per day. There’s an uncapped bonus for any extra jobs you complete too. You’ll be travelling around your area using your tablet to see your jobs for the day. You will have access to your schedule up to 2 weeks in advance. You’ll also be provided with continuous training to maintain and develop your skills.
What you’ll bring:
- Valid UK driving licence (held for 1 year with less than 6 points)
- CCN1 / CMA1 / CMA3 all with MET1, or NVQ Level 2 in Smart Metering Dual Fuel
- Experience installing gas and electric smart meters
- Previous MOCOPA experience to a multi rate level
If you have the below qualifications and skills, great, but you don’t need them to apply:
- Bonus qualifications such as REGT1, 3 phase
- Ideally registered on the EUSR portal
What’s in it for you? We offer a range of benefits designed to support your life in and out of work, including:
- Matched or contributory pension scheme
- Online GP service, 24 hours a day, 365 days a year
- Employee assistance programme
- My Rewards portal, access to 1000s of retail discounts
- Life assurance
- Cycle to work, salary finance and give as you earn schemes
- Enhanced maternity, paternity leave and adoption leave
- Reward and recognition scheme
- £1000 Safety Bonus per year, paid at 6-month intervals
- £1000 Attendance Bonus per year, paid at 6-month intervals
- Access to an uncapped additional productivity related bonus
- £1000 added to your salary if 3 phase and/or Medium Pressure qualified
- Regular overtime paid at time and a half and double time on Sundays
- Company van/vehicle and fuel card for business use
- Discretionary bonus scheme
- Standby / Overtime / Call out
- 22 days plus bank holiday, rising to 25 days with service
About us: We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs.
We recruit with our values in mind, to ensure your aspirations and ways of working align with ours. We’re responsible and go further for our people, clients, communities and the planet. We’re open and seek new and better ways of exceeding expectations. We’re together and as one team; the whole is greater than the sum of the parts. We’re ambitious and embrace opportunity, to lead essential infrastructure services for life.
Whether you’re a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It’s an exceptional time to be a part of M Group.
Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.
Contact Detail:
M Group Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Meter Dual Fuel Engineer
✨Tip Number 1
Familiarise yourself with the latest smart meter technologies and regulations. Being knowledgeable about SMETS2 meters and their benefits will help you engage effectively with customers during installations.
✨Tip Number 2
Network with current employees or professionals in the metering industry. They can provide insights into the company culture and expectations, which can be invaluable during your interviews.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Since this role prioritises customer interaction, showcasing your ability to communicate effectively and resolve issues will set you apart.
✨Tip Number 4
Highlight any relevant certifications or training you have, especially those related to gas and electric smart meters. This will demonstrate your commitment to safety and professionalism in the field.
We think you need these skills to ace Smart Meter Dual Fuel Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in smart metering and customer service. Emphasise any qualifications like CCN1, CMA1, or NVQ Level 2 in Smart Metering Dual Fuel.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work with M Group Energy and how your skills align with their values.
Highlight Customer Service Skills: Since customer service is a top priority, provide examples of how you've successfully interacted with customers in previous roles. This will demonstrate your ability to thrive in a client-centric environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at M Group Energy
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of smart meters, especially the installation and maintenance processes. Be prepared to discuss your experience with gas and electric smart meters, as well as any relevant qualifications like CCN1, CMA1, or MET1.
✨Showcase Your Customer Service Skills
Since customer service is a top priority for the company, be ready to share examples of how you've successfully interacted with customers in the past. Highlight your ability to explain technical information in a friendly and approachable manner.
✨Demonstrate Safety Awareness
Safety is at the heart of this role, so be prepared to discuss how you prioritise health and safety in your work. Familiarise yourself with relevant safety protocols and be ready to explain how you would handle emergency situations.
✨Express Your Desire for Growth
The company values career progression, so convey your enthusiasm for continuous learning and development. Mention any specific training or skills you are eager to acquire, and how you see yourself growing within the organisation.
