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- Tasks: Lead operations, enhance client satisfaction, and collaborate with teams to drive performance.
- Company: MotivatePT empowers women through personal training and wellness, fostering strength and confidence.
- Benefits: Enjoy remote work flexibility, part-time or full-time options, and a vibrant team culture.
- Why this job: Join a mission-driven company where your ideas can shape growth and impact lives positively.
- Qualifications: 3–5 years in client-facing or operations roles; experience in health or fitness is a bonus.
- Other info: Ideal for those who thrive in fast-paced environments and love hands-on work.
The predicted salary is between 36000 - 60000 £ per year.
MotivatePT is on a mission to help women and employees feel strong, confident, and empowered through personal training and wellness. As we grow, we’re looking for an Operations Lead who thrives in a fast-paced environment, loves people, and knows how to bring structure, energy, and solutions to a growing business.
You’ll work closely with the founder and team to improve operations, keep clients happy, and drive performance across the board.
- Communicate with empathy and authority, turning tricky conversations into long-term loyalty.
- Collaborate with marketing and sales to help close leads and get people excited about joining MotivatePT.
- Drive quality and attention to detail across all processes.
- Contribute ideas and energy to help us scale and grow smarter.
Requirements:
- 3–5 years in a client-facing or operations role (bonus if in health, wellness, or fitness).
- Can work across platforms and CRMs.
- Bonus Points: You’ve worked in a small business or startup and love being hands-on.
- You have a passion for wellness, fitness, or women’s health.
Part-time (8:30am–1pm) or Full-time. Remote working with occasional in-person meetings, minimum of twice monthly (London-based a plus).
Lead Management Operations Administrator employer: Motivatept
Contact Detail:
Motivatept Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Management Operations Administrator
✨Tip Number 1
Familiarise yourself with the wellness and fitness industry, especially focusing on women’s health. This will not only help you understand the company's mission but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Showcase your experience in client-facing roles by preparing specific examples of how you've improved client satisfaction or operational efficiency in previous positions. This will demonstrate your ability to drive performance and keep clients happy.
✨Tip Number 3
Highlight any experience you have with CRM systems and other platforms relevant to operations. Being able to discuss how you've used these tools to streamline processes will set you apart from other candidates.
✨Tip Number 4
Emphasise your adaptability and hands-on approach, especially if you have experience in a startup environment. Share examples of how you've contributed to scaling operations or implementing new ideas in a fast-paced setting.
We think you need these skills to ace Lead Management Operations Administrator
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with MotivatePT's mission and values. Highlight your passion for wellness, fitness, or women's health in your application to show that you align with their goals.
Tailor Your CV: Emphasise your experience in client-facing or operations roles, especially if you have worked in health, wellness, or fitness. Use specific examples to demonstrate how you've driven performance and improved operations in previous positions.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Discuss how your skills in communication and problem-solving can contribute to building long-term loyalty with clients and improving operational efficiency.
Showcase Your Collaborative Skills: Mention any experience you have working with marketing and sales teams. Provide examples of how you've successfully collaborated to close leads or enhance customer engagement, as this is crucial for the role.
How to prepare for a job interview at Motivatept
✨Show Your Passion for Wellness
Make sure to express your enthusiasm for health, wellness, and fitness during the interview. Share personal experiences or stories that highlight your commitment to these areas, as it will resonate well with MotivatePT's mission.
✨Demonstrate Your Client-Facing Skills
Prepare examples from your previous roles where you successfully managed client relationships. Highlight how you turned challenging situations into positive outcomes, showcasing your ability to communicate with empathy and authority.
✨Be Ready to Discuss Operational Improvements
Think about specific strategies you've implemented in past positions that improved operations. Be prepared to discuss how you can bring structure and solutions to MotivatePT, especially in a fast-paced environment.
✨Collaborate and Contribute Ideas
Show your willingness to work closely with different teams, such as marketing and sales. Come prepared with ideas on how to drive performance and enhance client satisfaction, demonstrating your proactive approach to collaboration.
