At a Glance
- Tasks: Provide top-notch customer service and administrative support while managing client accounts.
- Company: Join a leading business in the Financial Services industry known for its growth and stability.
- Benefits: Enjoy full-time hours, training opportunities, and potential for career progression.
- Why this job: Kickstart your career in finance with a role that values accuracy and attention to detail.
- Qualifications: 6 months of experience in administration or customer service is preferred; all sectors welcome.
- Other info: Immediate consideration for applicants; apply now to secure your spot!
The predicted salary is between 28800 - 43200 Β£ per year.
Our client, a well-established and leading business in the Financial Services industry is seeking a Client Administrator to join their team on a full-time, permanent basis. Due to growth, our client is seeking a Client Administrator to join their team on a full-time basis, providing a high level of customer service and administrative support to the team, ensuring high levels of accuracy and attention to detail are maintained from start through to completion with all administrative tasks, whilst liaising with different departments within the company on a daily basis. The successful Client Administrator will ideally have a minimum of 6 months\β previous experience in a similar administration / customer service role in any sector where you have been required to provide a high level of service to clients. Candidates with experience in the Insurance, Mortgage, Property or Financial Services sectors are urged to apply, although all other industries will be considered also. Key Responsibilities: β Build and maintain relationships β Act as the first point of contact for any client queries or questions, redirecting where necessary β Ensure timelines and timescales are adhered to as closely as possible β Liaise with third parties such as Solicitors, Mortgage Brokers and Estate Agents, along with other departments within the business β Manage diary systems β Complete application forms and write letters β Manage the email inbox β Deal with any documentation or processing required β Complete administrative tasks with a high level of accuracy and attention to detail at all times β Manage client accounts β Previous experience in an Administrative or Customer Service-related role would be highly advantageous This is a fantastic opportunity for a Client Administrator with a minimum of 6 monthsβ experience in a Customer Service / Administration role to join this thriving business in the Financial Services industry on a full-time, permanent basis. As a Client Administrator you will receive plenty of training with the opportunity to progress in the role whilst getting your foot in the door of the financial industry. CVs are being reviewed, so please apply now for immediate consideration
Contact Detail:
James Frank Associates Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Client Administrator
β¨Tip Number 1
Familiarise yourself with the Financial Services industry, especially if you have experience in Insurance, Mortgages, or Property. Understanding the terminology and processes will help you stand out during interviews.
β¨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully managed client queries in previous roles. This will demonstrate your ability to build and maintain relationships, which is crucial for this position.
β¨Tip Number 3
Practice your organisational skills by discussing how you manage multiple tasks and deadlines. Being able to articulate your time management strategies will show that you can adhere to timelines effectively.
β¨Tip Number 4
Network with professionals in the Financial Services sector. Engaging with others in the industry can provide insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Client Administrator
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in administration or customer service roles. Emphasise any specific skills that relate to the financial services industry, such as attention to detail and client relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience and how it aligns with the responsibilities of a Client Administrator, particularly your ability to provide high levels of customer service.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as managing diary systems, handling client queries, and completing administrative tasks accurately. Use specific examples from your past roles to demonstrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Client Administrator role.
How to prepare for a job interview at James Frank Associates
β¨Showcase Your Customer Service Skills
Since the role requires a high level of customer service, be prepared to discuss your previous experiences. Share specific examples where you successfully handled client queries or resolved issues, highlighting your communication skills and ability to build relationships.
β¨Demonstrate Attention to Detail
Given the emphasis on accuracy in administrative tasks, itβs crucial to illustrate your attention to detail. You might want to mention any processes you follow to ensure accuracy in your work, such as double-checking documents or using checklists.
β¨Familiarise Yourself with the Financial Services Sector
Even if your experience is from a different sector, showing an understanding of the financial services industry can set you apart. Research common practices, terminology, and current trends in the industry to demonstrate your interest and commitment.
β¨Prepare Questions for the Interviewer
Having thoughtful questions ready shows your enthusiasm for the role and helps you assess if the company is the right fit for you. Consider asking about team dynamics, training opportunities, or how success is measured in the Client Administrator role.