At a Glance
- Tasks: Drive sales and deliver exceptional customer service in the automotive sector.
- Company: Join Halfords, the UK's largest retailer for automotive and cycling products.
- Benefits: Enjoy discounts on products, financial planning support, and health cash plans.
- Why this job: Be part of a passionate team and make a real impact in customers' lives.
- Qualifications: Strong communication skills and experience in retail or automotive sales are essential.
- Other info: Opportunities for career progression and a vibrant work culture await you.
The predicted salary is between 21600 - 37800 £ per year.
Up to 27,000 per year + Uncapped Bonus. Do you have a passion for sales and all things motoring? We are looking for a professional and confident salesperson to join the UK's biggest retailer in all things auto. Our salespeople aren’t afraid to step into the limelight and showcase their skills to ensure the customer receives the services and products they don’t only want but leave with everything they need.
You’ll be working with a large team who share your passion for cars and who want to go that extra mile to deliver amazing service to our customers. You will drive sales across the Halfords group arranging for customer cars to be repaired in our stores, our garages, and, at the customers home, as well as their place of work. In this role, you’ll work with colleagues at our retail stores, in our Autocentre, and our Halfords Mobile Expert teams to deliver a seamless customer experience. You will be great at working at pace and be brilliant at building relationships.
To be a success in this role you’ll need:
- Excellent rapport-building and communication skills
- Experience in delivering great face to face customer service ideally in a retail sales or automotive based environment
- A track record of achieving exceptional results against sales targets, through converting conversations into opportunities
- Experience in sharing expertise with others
- A keen interest in or experience in working with motoring products / services
What we can offer:
- Up to 50% off garage bills in our Autocentres and 25% off most our Halfords products in our retail stores
- Discounts on everything from groceries, shopping, insurance, days out, restaurants and more
- Family & Friends Discount Events
- Opportunity to buy a Trade Price Bike & enrol in the Cycle to Work Scheme
- Financial planning support via Wagestream - access up to 30% of your salary in advance
- GP Access, 364 days a year, 24 hours a day
- Join the Share save scheme with a 20% discount on shares
- Health Cash Plan – to access wellbeing services and claim back healthcare costs
- Pension Scheme & Life Assurance
You will be given every opportunity to progress your career at Halfords. We are the UK and Ireland’s leading retailer of automotive and cycling products and one of the UK’s leading MOT, car service, brakes, repairs and tyres specialists. Join us and be part of our success story in getting the nation safely back on the move.
Services Sales Manager employer: Halfords
Contact Detail:
Halfords Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Sales Manager
✨Tip Number 1
Familiarise yourself with the latest automotive trends and products. Being knowledgeable about the industry will not only boost your confidence but also help you engage more effectively with customers and colleagues.
✨Tip Number 2
Practice your rapport-building skills by engaging with friends or family in a sales context. This will help you refine your communication style and prepare you for real customer interactions.
✨Tip Number 3
Network with current employees at Halfords or similar companies. They can provide valuable insights into the company culture and expectations, which can give you an edge during the interview process.
✨Tip Number 4
Prepare to discuss specific examples of how you've met or exceeded sales targets in the past. Having concrete stories ready will demonstrate your capability and commitment to achieving results.
We think you need these skills to ace Services Sales Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your sales experience, particularly in retail or automotive environments. Emphasise your ability to build rapport and achieve sales targets, as these are key skills for the Services Sales Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for motoring and sales. Mention specific experiences where you've successfully converted conversations into sales opportunities and how you can contribute to the team at Halfords.
Highlight Relevant Skills: In your application, focus on your communication skills and ability to work at pace. Provide examples of how you've delivered exceptional customer service and built relationships in previous roles.
Show Enthusiasm for the Brand: Demonstrate your knowledge of Halfords and its products in your application. Express your excitement about the opportunity to work with a team that shares your passion for cars and customer service.
How to prepare for a job interview at Halfords
✨Show Your Passion for Motoring
Make sure to express your enthusiasm for cars and the automotive industry during the interview. Share any personal experiences or interests related to motoring that demonstrate your genuine passion, as this will resonate well with the interviewers.
✨Demonstrate Rapport-Building Skills
Since the role requires excellent communication and rapport-building skills, prepare examples of how you've successfully built relationships with customers in previous roles. Highlight specific instances where you turned a conversation into a sale.
✨Prepare for Sales Scenarios
Be ready to discuss your sales achievements and how you met or exceeded targets in past positions. Consider preparing a few scenarios where you converted a challenging customer interaction into a successful sale, showcasing your problem-solving abilities.
✨Research Halfords and Its Services
Familiarise yourself with Halfords' products and services, especially those related to automotive repairs and cycling. This knowledge will not only help you answer questions more effectively but also show your commitment to the role and the company.