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- Tasks: Support Service Users with advice and safeguarding in a dynamic environment.
- Company: Join Wethersfield, a leading provider of temporary accommodation for those in need.
- Benefits: Enjoy 25 days annual leave, health membership, and a supportive work culture.
- Why this job: Make a real difference in people's lives while developing your skills in a rewarding role.
- Qualifications: Experience in welfare or similar roles, with strong communication and problem-solving skills required.
- Other info: Must pass a DBS check and Counter Terrorism Clearance for this position.
Job Title: Welfare Officer
Ensure you read the information regarding this opportunity thoroughly before making an application.
Location: Wethersfield
Salary: £28,000-£35,000
Hours: 48 hours per week, with 12-hour shifts rotating between days and nights. Day shift 7am-7pm and night shift 7pm-7am
Contract Type: Permanent
Purpose of the Role:
The Welfare Officer at Wethersfield provides direct advice and safeguarding support to Service Users onsite.
Wethersfield\’s primary function is to offer temporary, safe accommodation for Service Users.
Managing an assigned caseload, the Welfare Officer conducts room inspections, maintains accurate records, updates systems, and ensures compliance with company procedures at all times.
Key Responsibilities:
* Manage a caseload of Service Users within the Initial Accommodation estate.
* Provide guidance and signposting to essential services, including doctors, shops, and support agencies.
* Conduct regular visits, report incidents, absconders, and any Service User concerns.
* Ensure timely Move on of Service Users before the final payment date.
* Arrange initial transport for Service Users to accommodation or relocation as needed.
* Maintain health and safety standards for Service Users at all times.
* Perform regular welfare checks on Service Users and accommodation sites.
* Manage a property portfolio, ensuring proper maintenance of Initial Accommodation properties and hotels.
* Conduct monthly inspections, report defects, and arrange repairs/replacements in line with inventory procedures.
* Recommend relocations or property terminations to optimise portfolio and void management.
Required Skills:
* Experience as a Welfare Officer or similar role.
* Awareness of diverse cultures and backgrounds.
* Empathetic, adaptable, and resilient.
* Strong problem-solving and communication skills.
* Well-organised with effective planning abilities.
* Able to work independently and as part of a team. xiskglj
Benefits:
* 25 days annual leave plus bank holidays
* Health Membership
* Life cover
* 6-month probation period
* 4% employer and 4% employee pension contribution
* Laptop, phone, and other equipment as needed
* Employee Assistance Programme
* Referral scheme
The successful candidate must undergo a DBS check and Counter Terrorism Clearance (CTC) as part of the role’s requirements.
Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today
Contact Detail:
DCV Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Welfare Officer
✨Tip Number 1
Familiarise yourself with the specific needs of Service Users in temporary accommodation. Understanding their challenges and how to provide effective support will demonstrate your commitment and suitability for the role.
✨Tip Number 2
Network with professionals in the welfare sector. Attend local events or online forums where you can connect with current Welfare Officers or organisations that focus on similar roles. This can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare for situational interview questions by thinking about past experiences where you've demonstrated empathy, problem-solving, and adaptability. Be ready to share specific examples that highlight your skills relevant to the Welfare Officer position.
✨Tip Number 4
Research Wethersfield and its mission. Understanding the organisation's values and how they align with your own will help you articulate why you're a great fit during any discussions or interviews.
We think you need these skills to ace Welfare Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and required skills of a Welfare Officer. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in welfare support or similar roles. Use bullet points for clarity and focus on achievements that demonstrate your problem-solving and communication skills.
Write a Strong Cover Letter: In your cover letter, express your passion for supporting diverse communities and your understanding of the challenges faced by Service Users. Mention specific examples from your past experiences that showcase your empathy and adaptability.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role.
How to prepare for a job interview at DCV Technologies
✨Show Your Empathy
As a Welfare Officer, empathy is key. Be prepared to share examples of how you've supported individuals from diverse backgrounds in the past. This will demonstrate your understanding and ability to connect with Service Users.
✨Highlight Your Problem-Solving Skills
Expect questions that assess your problem-solving abilities. Think of specific situations where you successfully resolved issues for Service Users or improved processes. This will showcase your adaptability and resilience.
✨Demonstrate Organisational Skills
The role requires managing a caseload and maintaining accurate records. Be ready to discuss how you stay organised and prioritise tasks, especially during busy periods. Mention any tools or methods you use to keep track of your responsibilities.
✨Prepare for Scenario-Based Questions
You might face scenario-based questions during the interview. Practice responding to hypothetical situations related to welfare checks or incident reporting. This will help you articulate your thought process and decision-making skills effectively.
