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- Tasks: Manage properties and provide top-notch support to tenants across London.
- Company: Join a small, independent housing association dedicated to helping the homeless.
- Benefits: Enjoy a 4-day work week with flexible remote options and a supportive team culture.
- Why this job: Make a real impact in people's lives while developing your skills in a meaningful role.
- Qualifications: Experience in housing management or similar roles is essential; passion for helping others is a must.
- Other info: We value diversity and inclusivity; all community members are encouraged to apply.
The predicted salary is between 30000 - 42000 £ per year.
Our client is a small, independent housing association providing general and supported housing for single homeless people across London. Their mission is to provide housing and skills development to people in need, providing a safe space in which they can attain independence.
They are currently recruiting a Housing Officer to join their dedicated team, providing a high-quality housing management and customer support service for all tenants. As our client's new Housing Officer, you will be involved in the management of a range of properties across London, and the provision of a responsive housing management service to a caseload of service users. You will ensure that rent is received and recorded, monitoring voids and arrears, and will carry out regular visits to properties to ensure that all are maintained to a high standard.
You will undertake a range of administrative and financial duties related to the management of the properties and will contribute to policy and other developmental work as required. To be successful in this role, you will have demonstrable experience of housing management, housing support or experience in a similar role. You will have an understanding of housing maintenance, and the importance of successful partnership-working. You will be confident in managing your own workload and will also enjoy working as part of a tight knit team.
Ultimately, you will be an organised, efficient housing professional, passionate about delivering high quality, tailored housing support for a variety of vulnerable people.
To apply for this role, please initially submit your CV in Word format; suitable candidates will then be contacted and will be asked to complete a supporting statement. At Prospectus, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application. If you are enthusiastic about working with a fantastic charity that makes a real difference in people's lives, we would love to hear from you!
Please note this role will be working 4 days a week (34 hours), 3 days in the office or across services, and 1 day from home.
Housing Officer employer: PROSPECTUS-4
Contact Detail:
PROSPECTUS-4 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by single homeless people in London. Understanding their needs and the services available will help you demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work with vulnerable populations. Attend local events or join online forums to connect with others and gain insights that could be beneficial in your application.
✨Tip Number 3
Prepare examples from your past experience that showcase your ability to manage caseloads and provide high-quality support. Be ready to discuss how you've successfully handled similar responsibilities in previous roles.
✨Tip Number 4
Research the housing association's mission and values thoroughly. Tailor your conversation during the interview to reflect how your personal values align with theirs, showing that you're not just a fit for the role but also for the organisation.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing management or support roles. Use specific examples that demonstrate your skills in managing properties, working with vulnerable populations, and any administrative duties you've handled.
Craft a Strong Supporting Statement: When asked to complete a supporting statement, focus on your passion for housing support and your understanding of the challenges faced by vulnerable individuals. Clearly outline how your experience aligns with the responsibilities of the Housing Officer role.
Showcase Teamwork and Independence: Emphasise your ability to work both independently and as part of a team. Provide examples of how you've successfully collaborated with others in previous roles while also managing your own workload effectively.
Highlight Your Organisational Skills: Since the role requires efficient management of properties and caseloads, make sure to mention any tools or methods you use to stay organised. This could include software you've used for tracking rent, maintenance requests, or tenant communications.
How to prepare for a job interview at PROSPECTUS-4
✨Show Your Passion for Housing Support
Make sure to express your enthusiasm for helping vulnerable people during the interview. Share specific examples of how you've made a difference in previous roles, as this will demonstrate your commitment to the mission of the housing association.
✨Demonstrate Your Organisational Skills
As a Housing Officer, you'll need to manage multiple properties and caseloads. Be prepared to discuss how you prioritise tasks and manage your time effectively. Consider sharing a situation where your organisational skills led to a successful outcome.
✨Understand the Importance of Partnership-Working
Collaboration is key in this role. Familiarise yourself with the concept of partnership-working and be ready to discuss how you've successfully collaborated with other professionals or organisations in the past to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think about challenges you've faced in housing management or support roles and how you resolved them. This will showcase your practical experience and critical thinking skills.
