At a Glance
- Tasks: Lead the Spa and Health Club, ensuring top-notch service and member satisfaction.
- Company: Join a premium luxury health club in the Midlands, known for excellence.
- Benefits: Enjoy a competitive salary of £56,100+ and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values wellness and customer experience.
- Qualifications: 3+ years as a Spa Director in a luxury setting; strong health and fitness background required.
- Other info: Contact David at 02077902666 for more details.
The predicted salary is between 48000 - 62400 £ per year.
Location: Midlands
Salary: £56,100+
About the role:
As the Director of Spa, you will ensure the smooth and efficient operation of the expanding Health Club facilities including the Pool and the Spa by achieving the standards of service required, maximising member satisfaction and sales.
Duties:
- Overview the management and service standards of Reception, Therapies, Membership, Gym, Pool, Food and Beverage, Promotions and Changing Room.
- Monitor Membership levels monthly to achieve maximum Revenue.
- Ensure that a wide range of Therapies are available and appropriate to the image and standards of The Health Club.
- Supervise the colleagues within the department, ensuring that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manuals.
- Ensure all staff are trained to upsell all memberships and other services.
- Monitor the standards in relation to fitness assessment and train when necessary.
Experience and skills:
- Previous experience as a Director of Spa for a minimum of 3 years within a luxury 5-star environment is desirable.
- A strong background in health, fitness and wellness is essential.
- Excellent level of English.
- Excellent communicator and able to connect with all levels in the business with the ability to motivate your colleagues.
- Excellent personal presentation with a warm and welcoming personality.
- Have a strong eye for detail.
For more information contact or call David on 02077902666.
Contact Detail:
COREcruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Director
✨Tip Number 1
Network with professionals in the luxury spa and wellness industry. Attend industry events, join relevant online forums, and connect with current or former employees of similar establishments to gain insights and potentially get referrals.
✨Tip Number 2
Showcase your leadership skills by discussing specific examples of how you've successfully managed teams in previous roles. Highlight your ability to motivate staff and maintain high service standards, as this is crucial for a Spa Director.
✨Tip Number 3
Familiarise yourself with the latest trends in health, fitness, and wellness. Being knowledgeable about new therapies and services can set you apart from other candidates and demonstrate your commitment to the industry.
✨Tip Number 4
Prepare to discuss how you would enhance member satisfaction and increase revenue. Have a few innovative ideas ready that align with the luxury image of the Health Club, showing that you understand their brand and goals.
We think you need these skills to ace Spa Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa management, particularly in luxury environments. Emphasise your previous roles and achievements that align with the responsibilities of a Spa Director.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health, fitness, and wellness. Mention specific examples of how you've improved member satisfaction and sales in past roles, and express why you're excited about this opportunity.
Highlight Leadership Skills: In your application, focus on your leadership experience. Provide examples of how you've successfully trained and motivated teams, ensuring high service standards and upselling techniques are met.
Showcase Communication Abilities: Since excellent communication is key for this role, include instances where you've effectively connected with colleagues and clients. This could be through team meetings, training sessions, or customer interactions.
How to prepare for a job interview at COREcruitment International
✨Showcase Your Leadership Skills
As a Spa Director, you'll be overseeing various departments. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and inspire colleagues.
✨Demonstrate Industry Knowledge
Familiarise yourself with the latest trends in health, fitness, and wellness. During the interview, share your insights on what makes a luxury spa experience exceptional. This will show your passion for the industry and your commitment to maintaining high standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare for scenarios related to member satisfaction, staff training, or service standards. Think about how you would handle challenges and ensure that you can articulate your thought process clearly.
✨Emphasise Customer Experience
Since maximising member satisfaction is key, be ready to discuss your approach to enhancing customer experiences. Share specific strategies you've implemented in previous roles that have led to increased member retention and satisfaction.