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- Tasks: Lead the Spa and Health Club, ensuring top-notch service and member satisfaction.
- Company: Join a premium luxury health club in the Midlands, known for excellence.
- Benefits: Enjoy a competitive salary of £56,100+ and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values wellness and customer experience.
- Qualifications: 3+ years as a Spa Director in a luxury setting; strong health and fitness background required.
- Other info: Contact David at 02077902666 for more details.
The predicted salary is between 48000 - 62400 £ per year.
As the Director of Spa, you will ensure the smooth and efficient operation of the expanding Health Club facilities including the Pool and the Spa by achieving the standards of service required maximising member satisfaction and sales.
Duties
- Overview the management and service standards of Reception, Therapies, Membership, Gym, Pool, Food and Beverage, Promotions and Changing Room.
- To monitor Membership levels monthly to achieve maximum Revenue.
- To ensure that a wide range of Therapies are available and appropriate to the image and standards of The Health Club.
- To supervise the colleagues within the department, ensuring that the correct standards and methods of service are maintained as stated in the Hotel and Department Operations Manuals.
- To ensure all staff are trained to upsell all memberships and other services.
- To monitor the standards in relation to fitness assessment and train when necessary.
Experience and skills:
- Previous experience as a Director of Spa for a minimum of 3 years within a luxury 5-star environment is desirable.
- A strong background in health, fitness and wellness is essential.
- Excellent level of English.
- Excellent communicator and able to connect with all levels in the business with the ability to motivate your colleagues.
- Excellent personal presentation with a warm and welcoming personality.
- Have a strong eye for detail.
For more information contact or call David on 02077902666.
Contact Detail:
COREcruitment International Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Director
✨Tip Number 1
Network with professionals in the luxury spa and wellness industry. Attend relevant events or join online forums to connect with others who may have insights or leads on opportunities at high-end establishments like ours.
✨Tip Number 2
Research the latest trends in health, fitness, and wellness. Being knowledgeable about current practices and innovations can help you stand out during interviews and discussions with us.
✨Tip Number 3
Prepare to showcase your leadership skills. Think of specific examples where you've successfully managed teams or improved service standards in previous roles, as this will be crucial for a Director position.
✨Tip Number 4
Familiarise yourself with our brand values and service standards. Understanding what we stand for will allow you to align your vision and approach with ours, making you a more attractive candidate.
We think you need these skills to ace Spa Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa management, particularly in luxury environments. Emphasise your leadership skills and any achievements that demonstrate your ability to enhance member satisfaction and revenue.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for health, fitness, and wellness. Mention specific experiences that align with the duties of the Spa Director role, such as managing teams or implementing successful promotions.
Highlight Relevant Skills: In your application, focus on key skills such as communication, training, and attention to detail. Provide examples of how you've motivated colleagues and improved service standards in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which are crucial for a Spa Director.
How to prepare for a job interview at COREcruitment International
✨Showcase Your Leadership Skills
As a Spa Director, you'll be overseeing various departments. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and inspire colleagues.
✨Demonstrate Industry Knowledge
Familiarise yourself with the latest trends in health, fitness, and wellness. During the interview, share your insights on what makes a luxury spa experience exceptional. This will show that you are not only passionate about the industry but also knowledgeable about its evolving standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Prepare scenarios related to member satisfaction, staff training, or service standards. Think through how you would handle challenges and be ready to articulate your thought process clearly.
✨Emphasise Customer Experience
Since maximising member satisfaction is key, be ready to discuss your approach to enhancing customer experiences. Share specific strategies you've implemented in previous roles that led to increased member retention and satisfaction.
