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For Companies At a Glance
- Tasks: Manage a portfolio, ensuring top-notch client service and policy administration.
- Company: Join a tech-savvy insurance broker known for its client-focused culture and rapid growth.
- Benefits: Enjoy competitive salary, private medical cover, pension, and funded professional development.
- Why this job: Be part of a supportive team that values initiative and offers clear career progression.
- Qualifications: ACII qualification and experience in account handling are essential.
- Other info: Office-based role located in Mayfair, London.
The predicted salary is between 36000 - 60000 £ per year.
Account Handler (Commercial Insurance) – ACII
Portfolio servicing – no new-business targets
You must possess first-class technical knowledge across multiple UK commercial lines and hold the ACII qualification.
Position details
- Location: Mayfair, London (office-based)
- Recruiter: Liberty Towers, acting on behalf of a progressive, technology-driven insurance broker
The organisation
Our client arranges comprehensive commercial insurance programmes for high-net-worth individuals and leading corporate clients. Celebrated for its client-centred culture and rapid growth, the firm pairs deep market expertise with cutting-edge digital tools to deliver outstanding risk management and personalisation.
The role
As Account Handler you will be the day-to-day guardian of an assigned portfolio, maintaining impeccable service standards and nurturing long-term relationships.
Key responsibilities
- Client service – answer everyday enquiries promptly and professionally, ensuring each interaction exceeds expectations.
- Policy administration – place new business, renewals and endorsements with pinpoint accuracy.
- Documentation – prepare and issue schedules, certificates, cover notes and invoices.
- Claims support – guide clients through the entire claims journey, liaising with insurers to secure swift, fair settlements.
- Risk assessment & placement – identify exposures and collaborate with underwriters to secure tailored solutions across property, liability, motor, cyber and more.
- Relationship management – build strong, positive links with clients, insurers and other stakeholders.
- Compliance – uphold FCA, Lloyd’s and internal standards at all times.
- Team support – provide reliable administrative assistance to senior account managers and directors.
What you’ll bring
- Proven success in an account-handling or similar broking role.
- Deep technical expertise across multiple UK commercial lines.
- ACII qualification (essential).
- Superb written and verbal communication skills.
- Meticulous attention to detail and excellent organisational ability.
- Confidence with market software platforms and Microsoft 365.
What’s on offer
- Competitive salary commensurate with experience and qualifications.
- Comprehensive benefits – private medical cover, pension and more.
- Professional development – funded CPD and clear progression routes.
- Supportive culture – collaborative, forward-thinking environment where initiative is encouraged.
Liberty Towers acts as an Employment Agency for this vacancy. All applications are handled in the strictest confidence.
Experienced Commercial Insurance Broker employer: Liberty Towers
Contact Detail:
Liberty Towers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Commercial Insurance Broker
✨Tip Number 1
Familiarise yourself with the latest trends and developments in commercial insurance, especially in areas like property, liability, and cyber. This knowledge will not only boost your confidence but also demonstrate your commitment to staying current in the industry during any discussions.
✨Tip Number 2
Network with professionals in the insurance sector, particularly those who work in commercial lines. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the role at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships and handled claims in your previous roles. Being able to articulate your experience clearly will set you apart from other candidates.
✨Tip Number 4
Showcase your proficiency with market software platforms and Microsoft 365 by being ready to discuss how you've used these tools to enhance your efficiency and accuracy in past positions. This will highlight your technical skills, which are crucial for the role.
We think you need these skills to ace Experienced Commercial Insurance Broker
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in account handling and commercial insurance. Emphasise your ACII qualification and any specific UK commercial lines you have worked with.
Craft a Compelling Cover Letter: Write a cover letter that showcases your technical knowledge and client service skills. Mention your ability to maintain high service standards and build long-term relationships, as these are key aspects of the role.
Showcase Relevant Experience: In your application, provide examples of your previous roles where you successfully managed portfolios, handled claims, or collaborated with underwriters. Use metrics where possible to demonstrate your impact.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at Liberty Towers
✨Showcase Your Technical Knowledge
Make sure to highlight your deep understanding of UK commercial lines during the interview. Be prepared to discuss specific policies and how they apply to different client scenarios, as this will demonstrate your expertise and suitability for the role.
✨Emphasise Client-Centred Service
Since the company prides itself on its client-centred culture, share examples of how you've exceeded client expectations in previous roles. Discuss your approach to maintaining long-term relationships and how you handle everyday enquiries with professionalism.
✨Prepare for Technical Questions
Expect questions that test your knowledge of policy administration and claims support. Brush up on the processes involved in placing new business, renewals, and guiding clients through claims, as these are crucial aspects of the role.
✨Demonstrate Organisational Skills
Given the meticulous attention to detail required for this position, be ready to discuss how you manage your workload and ensure accuracy in documentation. Share any tools or methods you use to stay organised and efficient in your work.
