Head of People Operations

Head of people Operations- Workday HCM -Hybrid -£85,000 – Manchester

MUST HAVE WORKDAY HCM EXPERIENCE AND LIVE NEAR Mancheter

Key Accountabilities

• Strategic thinking: Own the end-to-end view of the employee lifecycle, understanding all touchpoints with relevant systems (eg Workday) and building the vision for how processes and systems will be optimised in the future
• Stakeholder management: Build and manage great relationships with all key stakeholders; within the People team, build awareness of how individual roles and processes are connected to overall colleague lifecycle and experience
• Collaboration: Partner with the HCM Product Manager to understand and resolve Workday-related issues and opportunities
• Subject Matter Expertise: Act as the in-house SME for all People Team processes and for Workday
• Problem solving: Understand pain points within the People Team and identify opportunities for resolution through process improvement, including use of people systems
• Process Management: Build People Team capability in process management and improvement – support leaders in understanding and executing their accountabilities as process owners
• Process Improvement & Optimisation: Establish approach and roadmap for process improvement / HCM enhancements in line with the overall vision for the People team and employee lifecycle
• Continuous Improvement: Demonstrate and encourage a continuous improvement mindset across the People Team

Person specification & Key Competencies

• Effective communication and collaboration skills – able to communicate and work effectively with colleagues at all levels, both within the People Team and more broadly across client
• Good working knowledge of various HR processes and practices, gained through experience working in an HR function
• Strong analytical and problem-solving skills
• Resilient and works well under pressure; able to prioritise and manage workload
• Experience working with HCM systems such as Workday is preferred
• Ideally familiar with process improvement methodologies, such as Lean principles or Six Sigma
• Prepared to take a hand-on approach to supporting delivery across the team