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For Companies At a Glance
- Tasks: Build and maintain strong relationships with high-value clients while exceeding targets.
- Company: Join Big Business Events, a leader in creating impactful business connections.
- Benefits: Enjoy a competitive salary, supportive team culture, and opportunities for professional growth.
- Why this job: Be part of a dynamic team that empowers businesses and fosters meaningful client interactions.
- Qualifications: Customer-focused with excellent communication skills and a drive for success.
- Other info: Office-based role in Chelmsford, Monday to Friday, 9:00 AM - 5:30 PM.
The predicted salary is between 24000 - 36000 £ per year.
Location: Chelmsford, Office based role
Employment Type: Permanent
Working Hours: Monday to Friday, 9:00 AM - 5:30 PM
Salary: Up to £30,000
Are you a customer-focused professional who thrives on building meaningful relationships and exceeding targets? Do you excel in creating lasting client connections and delivering exceptional service? If so, we have an exciting opportunity for you!
About the Role
As a Client Account Manager Executive at Big Business Events, you’ll play a key role in ensuring our clients receive outstanding support and guidance throughout their journey with us. Your ability to build trust, nurture relationships, and drive engagement will be central to your success. You’ll also focus on achieving company targets while empowering business owners to reach their goals through our innovative resources and events.
Duties & Responsibilities
- Serve as the primary point of contact for high-value clients, maintaining and enhancing relationships.
- Proactively schedule and promote client attendance at our events to maximise participation.
- Foster trust and engagement by nurturing client relationships and demonstrating the value of our products and services.
- Effectively manage program resources to support clients' needs.
- Take ownership of key performance metrics in your area and consistently work towards achieving them.
- Host engaging discovery and onboarding meetings via Zoom to ensure a seamless start to the client’s journey.
Your Skills:
- Excels at delivering top-tier client support and account management.
- Thrives in a target-driven environment and is motivated by success.
- Possesses strong interpersonal and communication skills.
- Is highly organised and demonstrates excellent time management.
- Takes ownership and accountability for their work, consistently striving for excellence.
Customer Relationship Executive/account Manager employer: Big Business Entrepreneurs
Contact Detail:
Big Business Entrepreneurs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Executive/account Manager
✨Tip Number 1
Research the company thoroughly before your interview. Understand their values, mission, and the specific services they offer. This will help you tailor your responses and demonstrate your genuine interest in becoming a part of their team.
✨Tip Number 2
Prepare examples from your past experiences that showcase your ability to build and maintain client relationships. Highlight specific instances where you exceeded targets or provided exceptional service, as these will resonate well with the hiring team.
✨Tip Number 3
Practice your communication skills, especially for virtual meetings. Since you'll be hosting onboarding sessions via Zoom, being articulate and engaging will set you apart. Consider doing mock interviews or practice calls with friends to refine your approach.
✨Tip Number 4
Showcase your organisational skills by discussing how you manage multiple client accounts effectively. Be ready to explain your time management strategies and how you prioritise tasks to meet deadlines and achieve performance metrics.
We think you need these skills to ace Customer Relationship Executive/account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer relationship management and account management. Use specific examples that demonstrate your ability to build relationships and exceed targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client engagement and your understanding of the role. Mention how your skills align with the company's goals and how you can contribute to their success.
Highlight Key Skills: In your application, emphasise your strong interpersonal and communication skills. Provide examples of how you've successfully managed client relationships and achieved performance metrics in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work as a Client Account Executive. Mention specific aspects of the company or its events that resonate with you and why you want to be part of their team.
How to prepare for a job interview at Big Business Entrepreneurs
✨Showcase Your Relationship-Building Skills
During the interview, emphasise your ability to build and maintain strong client relationships. Share specific examples of how you've successfully nurtured client connections in previous roles, as this is crucial for the Client Account Executive position.
✨Demonstrate Your Target-Driven Mindset
Be prepared to discuss how you have met or exceeded targets in past positions. Highlight any strategies you used to achieve these goals, as the company values a candidate who thrives in a target-driven environment.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play scenarios during the interview, where you may need to demonstrate how you would handle client interactions. Practising these scenarios can help you feel more confident and showcase your interpersonal skills effectively.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client management and their expectations for the role. This shows your genuine interest in the position and helps you understand how you can contribute to their success.
