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- Tasks: Coordinate and support the development of policies to improve housing services.
- Company: Berneslai Homes is a leading social housing provider in Barnsley, committed to community improvement.
- Benefits: Enjoy agile working, excellent pension, discounted gym membership, and fantastic training opportunities.
- Why this job: Join a forward-thinking team dedicated to tenant safety and community well-being.
- Qualifications: Level 5 qualification or relevant experience in social housing and policy development required.
- Other info: Shortlisting starts November 25th; interviews on December 2nd and 3rd.
The predicted salary is between 31950 - 36400 £ per year.
Salary: £37,938 to £40,476 (pro-rata dependent on hours worked) Working Arrangements: Full Time Hours of Work: 37 hours per week, Monday to Friday Status of Employment: Permanent At Berneslai Homes, we strive to be an ambitious, forward-thinking social housing provider and employer. Working for us offers you a chance to play a real part in improving homes and communities throughout Barnsley. Managing around 18,000 homes on behalf of Barnsley Council, our ‘3 Cs’ values are at the heart of all we do here – we promise to always put the Customer first , have a Can do attitude to make change happen, and stay Curious to make sure we get things right. We’re proud to announce that we are the first local authority to achieve the highest C1 grading from the Regulator of Social Housing following our recent inspection. This outcome means that we meet consumer standards as a landlord, identify when issues occur, and implement plans to prevent recurrence—demonstrating our commitment to providing high-quality homes and prioritising tenant safety, needs, and well-being. The Service Improvement and Regulation Co-ordinator role: To co-ordinate and support the development, publication and review of organisational wide policies & procedures and supporting our framework for ensuring compliance with…
Service Improvement and regulation Co-ordinator employer: Berneslai Homes
Contact Detail:
Berneslai Homes Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Improvement and regulation Co-ordinator
✨Tip Number 1
Familiarize yourself with the Consumer Standards set by the Regulator of Social Housing. Understanding these standards will not only help you in the interview but also demonstrate your commitment to compliance and quality service.
✨Tip Number 2
Showcase your experience in policy development and compliance during your discussions. Be ready to share specific examples of how you've successfully implemented policies or improved services in previous roles.
✨Tip Number 3
Highlight your ability to analyze data effectively. Prepare to discuss how you've used quantitative and qualitative data to drive improvements in service delivery or policy adjustments in past positions.
✨Tip Number 4
Demonstrate your customer-focused mindset. Be prepared to talk about how you've engaged with customers to gather feedback and how that feedback has influenced policy or service changes.
We think you need these skills to ace Service Improvement and regulation Co-ordinator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Service Improvement and Regulation Co-ordinator position. Make sure you understand the key duties and responsibilities, as well as the qualifications required.
Tailor Your Application: Customize your application to highlight your relevant experience and skills that align with the role. Use specific examples from your past work that demonstrate your ability to manage policies, procedures, and compliance in a social housing environment.
Showcase Your Values: Berneslai Homes emphasizes their 3 Cs values: Customer first, Can do attitude, and Curiosity. Make sure to reflect these values in your application by providing examples of how you've put customers first and driven positive change in previous roles.
Follow Application Instructions: Ensure you follow all application instructions carefully. Remember that CVs will not be accepted, so focus on crafting a strong cover letter that addresses the key points outlined in the job description.
How to prepare for a job interview at Berneslai Homes
✨Understand the 3 Cs Values
Make sure you familiarize yourself with Berneslai Homes' 3 Cs values: Customer first, Can do attitude, and Curiosity. Be prepared to discuss how these values resonate with your own work ethic and how you can embody them in the role.
✨Showcase Your Experience
Highlight your relevant experience in social housing and your understanding of policy and law. Be ready to provide specific examples of how you've successfully managed policies or procedures in previous roles.
✨Prepare for Data Analysis Questions
Since the role involves analyzing quantitative and qualitative data, brush up on your data analysis skills. Be prepared to discuss how you've used data to drive improvements or make decisions in past positions.
✨Demonstrate Your Leadership Skills
As the role requires offering expert advice and guidance, think of instances where you've led a team or project. Be ready to explain how you motivated others and made balanced decisions under pressure.
