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- Tasks: Lead a team supporting global end-user technologies and optimise tech performance.
- Company: Join a highly reputable financial services corporation making waves in tech.
- Benefits: Enjoy a competitive day rate and hybrid work options for better work-life balance.
- Why this job: Be at the forefront of tech adoption, driving innovation in a modern workplace.
- Qualifications: Experience in leading teams and strong knowledge of Microsoft Windows and end-user technologies required.
- Other info: This role offers a 6/12 month project with a two-stage interview process starting ASAP.
The predicted salary is between 36000 - 60000 £ per year.
A highly reputable financial services corporation is seeking an experienced EUX / EUT Support Manager to lead a team of 2nd line engineers supporting global end-user technologies. In this role, you’ll collaborate closely with infrastructure, applications, and security teams to ensure seamless end-to-end performance across the organisation. You’ll play a key role in driving the adoption of Azure, SharePoint, Windows 11, and Intune, with your leadership being instrumental in optimising end-user technology and supporting the company’s transition to a modern, scalable, and secure infrastructure.
Our client is paying a day rate of £500 to £550 per day for a 6/12 month project to be based in Wolverhampton on a hybrid basis (2/3 days).
Core responsibilities:- Manage workload and priorities for the End User Technology Team
- Automate, orchestrate, and integrate processes to simplify end user technology deployment
- Ensure End User Support targets are met or exceeded, with performance visibility through reporting and dashboards
- Manage the EUT budget, contribute to planning and reforecasting
- Collaborate with strategic partners to manage end user technology hardware and address performance issues
- Line manage and coach direct reports, handling performance, development, and recruitment
- Coordinate with third-party maintenance and support providers
- Maintain End User Support documentation and IT hardware/software asset register
- Excellent knowledge of Microsoft Windows Operating System is essential
- Experience leading a team responsible for end user technology is essential
- Good knowledge of End User Computing/Mobile Device Management/Collaboration Tools and Meeting Room technologies is essential
- Basic knowledge of Enterprise Technologies is essential
- Good knowledge of ITIL basics and principles is desirable
- Experience with End User Technologies such as Azure, Azure AD, SharePoint and Intune
2 stage interview process, to start ASAP.
EUC Support Manager employer: Intec Select Ltd
Contact Detail:
Intec Select Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land EUC Support Manager
✨Tip Number 1
Familiarise yourself with the latest trends and updates in end-user technologies, especially Azure, SharePoint, and Intune. This knowledge will not only help you during interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the financial services sector, particularly those who work with end-user technology. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your leadership style and experiences managing teams in a tech environment. Be ready to share specific examples of how you've successfully led projects or improved processes, as this will be crucial for the role.
✨Tip Number 4
Research the company’s culture and values, and think about how your personal values align with theirs. Being able to articulate this connection during your interview can set you apart from other candidates.
We think you need these skills to ace EUC Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with end-user technologies, team leadership, and any relevant certifications. Use keywords from the job description to demonstrate that you meet the core skill requirements.
Craft a Compelling Cover Letter: In your cover letter, explain why you're passionate about the role of EUC Support Manager. Mention specific experiences where you've successfully led teams or improved end-user technology processes, particularly with tools like Azure and SharePoint.
Showcase Relevant Achievements: Include quantifiable achievements in your application, such as how you improved support targets or streamlined processes in previous roles. This will help illustrate your capability to manage workload and priorities effectively.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a managerial role.
How to prepare for a job interview at Intec Select Ltd
✨Showcase Your Leadership Skills
As a EUC Support Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and develop your team.
✨Demonstrate Technical Expertise
Make sure you have a solid understanding of the technologies mentioned in the job description, such as Azure, SharePoint, and Windows 11. Be ready to answer technical questions and explain how you've used these tools in previous roles to improve end-user support.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about past challenges you've faced in managing end-user technology and how you resolved them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Understand the Company Culture
Research the financial services corporation and understand its values and culture. Be prepared to discuss how your personal values align with theirs and how you can contribute to their goals, especially in terms of optimising end-user technology and supporting their transition to a modern infrastructure.
