Facilities Maintenance Administrator in Rochester, Kent
Facilities Maintenance Administrator in Rochester, Kent

Facilities Maintenance Administrator in Rochester, Kent

Rochester +1 Full-Time 20800 - 36400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Coordinate maintenance tasks, manage job requests, and keep clients updated.
  • Company: CC Cousins offers top-notch facilities maintenance across Kent and London.
  • Benefits: Enjoy a competitive salary, pension scheme, and holiday entitlement.
  • Why this job: Join a dynamic team and make a real impact in facilities management.
  • Qualifications: Experience in facilities maintenance and strong communication skills are preferred.
  • Other info: Full-time hours with a flexible schedule and supportive work culture.

The predicted salary is between 20800 - 36400 £ per year.

Salary up to £26,000. Salary review at probation. Hours: Full Time - 8am - 5pm.

ABOUT US/ THE ROLE:

About CC Cousins: Rooted in traditional values and committed to delivering a comprehensive, personal service, CC Cousins is your premier choice for complete facilities maintenance solutions. We proudly serve the commercial and retail sectors across Kent, London, and the Home Counties, offering a wide range of services including drainage, plumbing, civil engineering, electrical work, landscaping, and everything in between.

We are currently seeking a highly organised and proactive Facilities Maintenance Administrator to join our Reactive Trades Team. In this key role, you will act as the central point of coordination, responsible for:

  • Raising job requests and managing quoted works
  • Ensuring RAMS (Risk Assessments and Method Statements) are completed prior to site commencement
  • Keeping both clients and engineers informed with timely updates
  • Managing permits and compliance documentation

This is a great opportunity for someone who thrives in a fast-paced environment and is passionate about delivering excellent service and support.

Primary Duties of the Facilities Maintenance Administrator:

  • Work closely with Fabric Contracts Assistant
  • Plan and Schedule in Quoted jobs for specific trades daily
  • Advise clients with regards to date of attendance and realistic time frames, dictated by trade and availability
  • Complete All RAMS for Quoted Works and any reactive where client has requested
  • Manage Materials Delivery and check material delivery min 24 hours prior to job commencement date
  • Answer telephone calls from Engineers to assist with on-site queries
  • Liaise and respond to client queries, escalating to the contracts manager or client relations manager if needed
  • Complete Requisites on internal CRM systems
  • Create Fire Door Reports shared with Fabric Planned Assistant
  • Complete All Permits of work

Previous experience within the Facilities Maintenance Industry is highly advantageous.

Skills Required:

  • Strong communication skills
  • A confident ability to resolve problems
  • Excellent typing with attention to detail
  • Able to work as part of a team or alone when required
  • Ability to flex between workflows dependent on business demand
  • A knowledge of the construction/facilities management industry
  • Previous experience in a trade environment

Hours of work: Monday to Friday 8am - 5pm / Monday to Thursday 8am - 5pm and Friday 8am - 4pm, alternating weekly.

Pension scheme offered. Holiday at statutory plus bank holidays.

Locations

Rochester Kent
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Contact Detail:

CC Cousins Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Facilities Maintenance Administrator in Rochester, Kent

✨Tip Number 1

Familiarise yourself with the facilities maintenance industry, especially the specific services offered by CC Cousins. Understanding their operations will help you speak confidently about how you can contribute to their team.

✨Tip Number 2

Highlight your organisational skills during any interactions. As a Facilities Maintenance Administrator, you'll need to manage multiple tasks efficiently, so demonstrating your ability to juggle responsibilities will set you apart.

✨Tip Number 3

Prepare to discuss your experience with RAMS and compliance documentation. Being knowledgeable about these processes will show that you understand the importance of safety and regulations in facilities maintenance.

✨Tip Number 4

Be ready to showcase your communication skills. Since you'll be liaising with clients and engineers, providing examples of how you've effectively communicated in past roles will demonstrate your fit for the position.

We think you need these skills to ace Facilities Maintenance Administrator in Rochester, Kent

Strong Communication Skills
Problem-Solving Ability
Attention to Detail
Organisational Skills
Time Management
Knowledge of Facilities Management
Experience in a Trade Environment
Proficiency in CRM Systems
Ability to Work Independently and as Part of a Team
Flexibility in Workflows
Customer Service Skills
Report Writing Skills
Understanding of RAMS (Risk Assessments and Method Statements)
Material Management Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in facilities maintenance or administration. Emphasise skills like communication, problem-solving, and attention to detail, as these are crucial for the role.

Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific duties from the job description and explain how your background makes you a great fit for the Facilities Maintenance Administrator role.

Highlight Relevant Experience: In your application, focus on any previous roles you've had in facilities maintenance or related fields. Include examples of how you've successfully managed tasks similar to those listed in the job description.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for this role.

How to prepare for a job interview at CC Cousins Ltd

✨Know the Company

Before your interview, take some time to research CC Cousins. Understand their values, services, and the sectors they operate in. This will help you tailor your answers and show that you're genuinely interested in being part of their team.

✨Highlight Relevant Experience

Make sure to discuss any previous experience you have in facilities maintenance or related fields. Be specific about your roles and how they relate to the responsibilities of the Facilities Maintenance Administrator position.

✨Demonstrate Communication Skills

Since strong communication is key for this role, prepare examples of how you've effectively communicated with clients or team members in the past. This could include resolving issues or providing updates on projects.

✨Prepare Questions

At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the company culture, team dynamics, or specific challenges the role may face. This shows your enthusiasm and engagement.

Facilities Maintenance Administrator in Rochester, Kent
CC Cousins Ltd
C
  • Facilities Maintenance Administrator in Rochester, Kent

    Rochester +1
    Full-Time
    20800 - 36400 £ / year (est.)

    Application deadline: 2027-06-14

  • C

    CC Cousins Ltd

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