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- Tasks: Lead documentation strategy and create clear technical content for diverse audiences.
- Company: TwinStream is a cutting-edge tech company focused on cybersecurity solutions since 2019.
- Benefits: Enjoy remote work, a £1,000 training budget, private healthcare, and flexible hours.
- Why this job: Join a passionate team making a real impact in technology with great pay and culture.
- Qualifications: 3+ years in technical writing, excellent writing skills, and familiarity with documentation tools.
- Other info: Must be eligible for SC clearance; enjoy quarterly team events and generous holiday.
The predicted salary is between 48000 - 64000 £ per year.
At TwinStream, we turn complex, cross-domain challenges into smart, secure, and scalable solutions. Founded in 2019 by engineers working at the cutting edge of government technology, we are now a trusted partner across the public and private sectors. Whether working on-site or remotely, our team shares a passion for technical excellence and making a real impact.
We are looking for a Technical Documents Manager who loves turning complexity into clarity. In this pivotal role, you will shape how our cutting-edge cybersecurity and cross-domain solutions are communicated—both internally and to the wider world.
You will work with brilliant engineers, product teams, and support staff to craft clear, accurate, and consistent technical content—from detailed system specs to user-friendly guides. If you are passionate about making technical information accessible and engaging, this is the role for you.
Key Responsibilities:- Develop and lead our documentation strategy across products and internal processes
- Translate technical concepts into content that resonates with both technical and non-technical audiences
- Create and maintain documentation including user manuals, implementation guides, FAQs, knowledge base articles, and more
- Collaborate across engineering, support, and sales to keep documentation accurate and up to date
- Own the documentation lifecycle—versioning, editing, templates, and best practices
- Coach colleagues on writing high-quality technical content
- 3+ years in technical writing or documentation management (ideally in cybersecurity or IT)
- An excellent command of the written word—clear, concise, and accessible
- Familiarity with tools like Confluence, Microsoft Word, and agile/Scrum environments
- Strong understanding of technical systems and software development lifecycles
- A knack for detail and the drive to keep things accurate, well-structured, and on-brand
- Great pay: £60,000 – £80,000 depending on experience
- Fully remote: Work from anywhere in the UK
- Security clearance support: Must be eligible for SC clearance
- Annual £1,000 training budget: Your development, your way
- Private medical, dental & optical care – for you and your family
- EV scheme and Cycle-to-work options
- Quarterly team events + epic summer & Christmas parties
- 25 days holiday + bank holidays
- 8% employer pension contribution
- Flexible working culture – built on trust, not time-tracking
Ready to turn complexity into clarity? Apply for this Technical Documents Manager position now and help us tell the story behind the tech that is shaping tomorrow.
Technical Documents Manager in Cheltenham employer: Twinstream Limited
Contact Detail:
Twinstream Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Documents Manager in Cheltenham
✨Tip Number 1
Familiarise yourself with the latest trends in technical writing, especially in cybersecurity. This will not only help you understand the industry better but also allow you to speak confidently about relevant topics during interviews.
✨Tip Number 2
Network with professionals in the field of technical documentation and cybersecurity. Attend webinars or local meetups to connect with others who can provide insights or even refer you to opportunities at TwinStream.
✨Tip Number 3
Prepare to discuss your experience with documentation tools like Confluence and Microsoft Word. Be ready to share specific examples of how you've used these tools to improve documentation processes in your previous roles.
✨Tip Number 4
Showcase your ability to translate complex technical concepts into clear content. Consider creating a portfolio that includes samples of your work, demonstrating your skill in making technical information accessible to various audiences.
We think you need these skills to ace Technical Documents Manager in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical writing or documentation management, especially in cybersecurity or IT. Use specific examples that demonstrate your ability to create clear and concise technical content.
Craft a Compelling Cover Letter: In your cover letter, express your passion for making technical information accessible. Mention how your skills align with the responsibilities of the Technical Documents Manager role and provide examples of past successes in similar positions.
Showcase Your Technical Skills: Mention your familiarity with tools like Confluence and Microsoft Word in your application. Highlight any experience you have working in agile/Scrum environments, as this is relevant to the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. Clear and accurate communication is key for this role, so ensure your application reflects that standard.
How to prepare for a job interview at Twinstream Limited
✨Showcase Your Writing Skills
As a Technical Documents Manager, your ability to communicate complex ideas clearly is crucial. Bring samples of your previous work that demonstrate your writing style and clarity. Be prepared to discuss how you approach different audiences, both technical and non-technical.
✨Understand the Company’s Products
Familiarise yourself with TwinStream's products and services before the interview. This will not only show your interest in the company but also help you articulate how your skills can contribute to their documentation strategy and overall goals.
✨Prepare for Collaboration Questions
Since the role involves working closely with engineers, product teams, and support staff, be ready to discuss your experience in collaborative environments. Think of examples where you successfully worked with cross-functional teams to create or improve documentation.
✨Demonstrate Your Attention to Detail
Attention to detail is key in technical writing. During the interview, highlight instances where your meticulousness has led to improved documentation quality or user satisfaction. You might even consider discussing your process for versioning and maintaining documentation accuracy.
