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- Tasks: Lead a team to deliver exceptional customer service and drive sales in a luxury retail environment.
- Company: Join LK Bennett, a beloved British brand known for its luxurious collections and craftsmanship.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development in retail management.
- Why this job: Be at the forefront of luxury retail, inspiring customers and building lasting relationships.
- Qualifications: Experience in retail management and a passion for delivering excellent customer experiences are essential.
- Other info: Opportunity to step up as a leader and influence store performance while working closely with management.
The predicted salary is between 28800 - 43200 £ per year.
LK Bennett is a brand with a British heritage feel, born in the 90s, with our first boutique in Wimbledon. Since our beginnings, we’ve become well-loved thanks to our effortless, luxurious collections featuring ready-to-wear, shoes, bags and accessories. Known for our distinctly wearable style and luxury craftsmanship with high-quality production across Europe. We create investment pieces to love forever – only now, we inspire women to bring the extraordinary to the ordinary, everyday.
Working at LK Bennett is more than just a job; by becoming one of our Assistant Managers, you will be at the forefront of our luxury business. Our Assistant Managers are responsible for driving their business, supporting and developing highly engaged teams and delivering exceptional customer service, ensuring our customer is at the centre of everything we do.
Responsibilities include:
- Driving KPI results across your store.
- Taking a commercial approach to ensure customers experience exceptional service.
- Maintaining visual and operational excellence to maximise sales and create customer loyalty.
- Looking for opportunities to drive sales and increase profit.
- Deputising for Multi/Dual Site or Store Manager as required.
- Role modelling Brand standards to deliver excellent customer experience.
- Equipping teams to implement and maintain visual and trading guidelines.
- Using financial data and market knowledge to make commercial suggestions and decisions.
- Endorsing the importance of KPIs to ensure focus on achieving great results.
- Building local relationships to maximise store-specific knowledge and marketing opportunities.
- Maximising multi-channel opportunities to drive sales and deliver excellent customer service.
- Ensuring compliance with legal & Company standards.
- Completing all admin duties to required standards.
- Adhering to company policies and procedures throughout the store.
- Driving excellent service through product knowledge and visual training.
- Recognising expectations set for team members and providing regular feedback.
- Reviewing scheduling and team rotas for effective resource use.
- Demonstrating a positive approach and delivering excellent team building skills.
- Operating at senior retail management level in the absence of Multi-Site/Dual Site or Store Manager.
- Actively seeking new commercial opportunities and sharing suggestions with your manager.
- Having excellent commercial and financial awareness, proficient at interpreting sales and stock data.
Assistant Store Leader- Retail employer: LK Bennett
Contact Detail:
LK Bennett Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader- Retail
✨Tip Number 1
Familiarise yourself with LK Bennett's brand values and heritage. Understanding the essence of the brand will help you align your approach to customer service and team management, showcasing your passion for the company during interviews.
✨Tip Number 2
Network within the retail industry, especially with professionals who have experience in luxury brands. Building relationships can provide insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Stay updated on retail trends and customer preferences, particularly in the luxury sector. Being knowledgeable about current market dynamics will allow you to make informed suggestions and demonstrate your commercial awareness during discussions.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven sales and improved customer experiences in previous roles. Highlighting your achievements will show that you can deliver results and contribute positively to LK Bennett's goals.
We think you need these skills to ace Assistant Store Leader- Retail
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with LK Bennett's heritage, values, and product offerings. Highlight your understanding of their luxury craftsmanship and customer-centric approach in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in retail management, particularly in driving sales and managing teams. Use specific examples that demonstrate your ability to meet KPIs and deliver exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your alignment with LK Bennett's brand ethos. Mention how your skills in relationship building and commercial awareness can contribute to the store's success.
Highlight Leadership Skills: Emphasise your leadership experience and ability to motivate teams. Provide examples of how you've previously driven performance and fostered a positive team environment in your application.
How to prepare for a job interview at LK Bennett
✨Showcase Your Leadership Skills
As an Assistant Store Leader, you'll need to demonstrate your ability to lead and develop a team. Prepare examples of how you've successfully managed teams in the past, focusing on your approach to motivating staff and driving performance.
✨Understand the Brand
LK Bennett has a distinct brand identity rooted in British heritage. Familiarise yourself with their collections and values, and be ready to discuss how you can embody and promote these in your role.
✨Prepare for KPI Discussions
Since KPIs are crucial for this role, come prepared with insights on how you've previously driven sales and improved performance metrics. Be ready to discuss specific strategies you would implement to achieve targets.
✨Demonstrate Customer-Centric Thinking
Exceptional customer service is at the heart of LK Bennett's philosophy. Think of examples where you've gone above and beyond for customers, and be prepared to share how you would ensure a top-notch experience for every shopper.
