At a Glance
- Tasks: Drive to customer locations and provide top-notch service as a Healthcare Service Technician.
- Company: Join phs, a leading company dedicated to excellent customer care in the healthcare sector.
- Benefits: Enjoy flexible working hours, competitive pay, and opportunities for career growth.
- Why this job: Be the face of our company, making a real difference in customer satisfaction every day.
- Qualifications: No prior experience needed; just bring your enthusiasm and great communication skills!
- Other info: Perfect for high school and college students looking for a rewarding part-time role.
The predicted salary is between 28800 - 43200 £ per year.
As a technician, you play a key part in the success of phs. To our customers, you are the face of the company. Your excellent customer service skills help keep our customers happy and ensure they remain our customers!
As a Service Technician in our Healthcare division, your time will be split. Half your time will be spent driving prearranged routes to our customers' locations.
Contact Detail:
phs Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Service Technician
✨Tip Number 1
Familiarise yourself with the healthcare industry and the specific services we provide at StudySmarter. Understanding our products and how they benefit customers will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your customer service experience in any previous roles. Be prepared to share specific examples of how you've successfully resolved customer issues or improved their experience, as this is crucial for a Service Technician role.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing for situational questions. Think about scenarios where you had to troubleshoot issues on the spot, as this will show your ability to handle challenges effectively.
✨Tip Number 4
Network with current or former employees in the healthcare sector. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the interview process.
We think you need these skills to ace Healthcare Service Technician
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Healthcare Service Technician position. Tailor your application to highlight relevant experience and customer service skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in customer service or technical roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to excel in this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific examples of how your skills align with the job requirements, particularly your customer service abilities and any relevant technical experience.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a customer-facing role.
How to prepare for a job interview at phs Group
✨Showcase Your Customer Service Skills
As a Healthcare Service Technician, you'll be the face of the company. Be prepared to discuss your previous customer service experiences and how you've handled challenging situations. Highlight your ability to communicate effectively and maintain a positive attitude.
✨Familiarise Yourself with the Company
Research phs and understand their values, mission, and the services they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
✨Demonstrate Problem-Solving Abilities
In this role, you'll likely encounter various challenges. Prepare examples of how you've successfully resolved issues in the past, particularly in a healthcare or service environment. This will illustrate your critical thinking and adaptability.
✨Ask Insightful Questions
At the end of the interview, take the opportunity to ask questions about the role, team dynamics, or company culture. This shows that you're engaged and serious about the position, plus it gives you valuable insights into whether the job is the right fit for you.