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- Tasks: Manage and support IT devices, resolving issues and ensuring smooth operations.
- Company: Join ZIGUP, a dynamic company focused on elevating IT careers.
- Benefits: Enjoy 24 days of annual leave, a birthday day off, and a generous pension plan.
- Why this job: This role offers hands-on experience in IT, contributing to exciting projects and improving user experiences.
- Qualifications: Strong technical skills and experience in device management are essential.
- Other info: Occasional visits to the Darlington office may be required.
The predicted salary is between 16200 - 19800 £ per year.
Location: Peterlee Hours: Full-time, 37.5 hours per week (Monday to Friday) Salary: up to £27,000 (Dependant on level of experience) Are you ready to elevate your IT career? We’re looking for someone who’s passionate about IT, with strong technical skills and experience in device management. As a Device Analyst, you’ll manage and support our IT devices, including laptops, desktops, tablets, and mobile phones, ensuring smooth operations and excellent user experiences. Your role will include: •Handle service desk tickets, resolve issues promptly, and provide timely updates while using feedback to improve service quality.•Maintain documentation, troubleshoot problems, and manage the lifecycle of devices, including upgrades and relocations.•Contribute to key projects, plan for technology changes, and support tasks like LAN patching and asset transitions. Please note: You could also be required to occasionally visit our Darlington office. Join ZIGUP as a Device Analyst and enjoy some outstanding benefits … Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include … Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday! Pension – Generous em…
Device Analyst employer: ZIGUP
Contact Detail:
ZIGUP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Device Analyst
✨Tip Number 1
Familiarize yourself with the latest trends in device management and IT support. Being knowledgeable about current technologies and best practices will show your passion for the field and make you stand out during the interview.
✨Tip Number 2
Prepare to discuss specific examples of how you've handled service desk tickets or resolved technical issues in the past. Highlighting your problem-solving skills and ability to provide excellent user experiences will be crucial.
✨Tip Number 3
Research ZIGUP and their approach to device management. Understanding their company culture and values can help you tailor your responses and demonstrate that you're a great fit for their team.
✨Tip Number 4
Be ready to discuss your experience with documentation and lifecycle management of devices. Showing that you can maintain thorough records and manage upgrades effectively will be key to landing this role.
We think you need these skills to ace Device Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical skills and experience in device management. Include specific examples of how you've handled service desk tickets or managed IT devices in the past.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and your problem-solving abilities. Mention your familiarity with troubleshooting and maintaining documentation, as these are key aspects of the Device Analyst role.
Highlight Relevant Experience: In your application, emphasize any previous roles where you managed IT devices or contributed to technology projects. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Device Analyst.
How to prepare for a job interview at ZIGUP
✨Show Your Passion for IT
Make sure to express your enthusiasm for technology and device management during the interview. Share specific examples of how you've engaged with IT in your previous roles or personal projects.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss how you've handled service desk tickets or resolved technical issues in the past. Highlight your approach to troubleshooting and how you ensure timely updates to users.
✨Highlight Your Documentation Skills
Since maintaining documentation is crucial for this role, be ready to talk about your experience with documenting processes and troubleshooting steps. Provide examples of how your documentation has improved service quality.
✨Discuss Your Experience with Device Lifecycle Management
Share your knowledge and experience regarding the lifecycle of IT devices, including upgrades and relocations. Discuss any relevant projects you've contributed to that involved planning for technology changes.
