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For Companies At a Glance
- Tasks: Support clients by installing and maintaining servers while troubleshooting network issues.
- Company: Join a dynamic team in Plymouth focused on innovative IT solutions.
- Benefits: Enjoy flexible working options and the potential for a permanent position.
- Why this job: Perfect for tech enthusiasts who love problem-solving and customer interaction.
- Qualifications: 2+ years in IT support, experience with Windows Server, and a full UK driving licence required.
- Other info: This is a 3-month contract with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
We are seeking a proactive Field Server IT Technician to support clients in Plymouth and the surrounding areas. This is a great opportunity for someone who enjoys combining technical problem-solving with field-based customer support.
Key Responsibilities
- Install, configure, and maintain Windows/Linux servers (physical & virtual)
- Provide on-site and remote support to a diverse client base
- Troubleshoot network issues, including switches, routers, and firewalls
- Perform system updates, backups, and patching
- Contribute to infrastructure projects and IT upgrades
- Document site visits and technical work clearly
What You’ll Need
- 2+ years in a similar IT support/field tech role
- Experience with Windows Server (2016/2019/2022), networking (TCP/IP, DNS, DHCP)
- Familiarity with VMware/Hyper-V
- Full UK driving licence (essential)
- Strong communication skills and a customer-first approach
- Current Enhanced DBS, or be willing to complete one.
Nice to Have
- Certifications (CompTIA Server+, MCSA, CCNA)
- Exposure to Office 365, Azure, and cloud infrastructure
- Knowledge of backup and monitoring tools
This is a 3 month contract - with a potential to lead to permanent.
If you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button.
Contact Detail:
TQR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Server IT Technician in Plymouth
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server and networking protocols. Being able to discuss your hands-on experience with these systems during an interview will demonstrate your technical competence.
✨Tip Number 2
Prepare examples of past experiences where you've successfully solved technical issues in a field environment. This will help you showcase your problem-solving skills and customer-first approach, which are crucial for this role.
✨Tip Number 3
Research StudySmarter and our values, especially our commitment to customer support. Tailoring your conversation to align with our mission can make a positive impression during interviews.
✨Tip Number 4
If you have any relevant certifications, be ready to discuss how they apply to the role. Even if they are not required, showing your commitment to professional development can set you apart from other candidates.
We think you need these skills to ace Field Server IT Technician in Plymouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows/Linux servers, networking, and any relevant certifications. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Strong Cover Letter: Write a cover letter that showcases your problem-solving skills and customer-first approach. Mention specific examples of how you've successfully supported clients in the past, particularly in field-based roles.
Highlight Relevant Experience: In your application, emphasise your 2+ years of experience in IT support or field tech roles. Include details about your familiarity with VMware/Hyper-V and any exposure to Office 365 or Azure.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at TQR
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows Server and networking. Highlight specific projects where you installed, configured, or maintained servers, and be ready to answer technical questions that demonstrate your problem-solving abilities.
✨Emphasise Customer Support Experience
Since the role involves field-based customer support, share examples of how you've successfully resolved client issues in the past. Focus on your communication skills and how you prioritise a customer-first approach.
✨Demonstrate Proactivity
The job requires a proactive attitude, so come prepared with examples of how you've taken initiative in previous roles. Discuss any infrastructure projects or IT upgrades you've contributed to, showcasing your ability to think ahead.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your troubleshooting skills. Practice explaining your thought process when diagnosing network issues or performing system updates, as this will help interviewers understand your approach to problem-solving.
