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- Tasks: Lead a team to create magical customer experiences and achieve store goals.
- Company: Join Mamas & Papas, the UK's top baby and nursery retailer with a commitment to inclusivity.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a growing brand that values creativity and customer satisfaction.
- Qualifications: Experience as a Supervisor, Deputy or Assistant Manager is essential.
- Other info: Apply now to join a fun, award-winning team in Cheltenham!
The predicted salary is between 21600 - 36000 £ per year.
Not often do roles pop up where you can put smiles on so many faces, creating magical moments your customers will cherish forever. Not often do roles come up where you're encouraged to be proactive, be different in putting a store on a map. Not often do roles pop up for a retailer actually opening new sites in the current market, where you can develop a store & team with freedom & job security.
At Mamas & Papas we’re not only the award winning No.1 brand in baby & nursery products but we’re also the UK’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland. Through amazing & continued brand growth, we’ve been opening up more and more of our beautiful little Mamas & Papas concession stores. We’re therefore looking to recruit a Concession Deputy Store Manager for one of our Mamas & Papas concession stores in Cheltenham within Next.
As a Deputy Manager for this Mamas & Papas concession store, you will work as a team with the Concession Manager in the day to day running of the store, store experience and achieving store KPIs. Additionally, managing a team of amazing Mamas & Papas Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example. This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first.
If you are interested, don’t hesitate… apply now for a member of the recruitment team to give you a call to help bring this opportunity to life. APPLY NOW, don’t miss out.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We’re a Business that cares, so here’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
(NB: All benefits subject to contracts and individual schemes criteria & terms)
We’re Award Winning!! FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For" WINNERS: 2023 Retail Week - "Best Retailer" under £250m WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m
Cheltenham (Mamas & Papas at NEXT) Mamas & Papas at NEXT store Gallagher Retail Park, 1a-1b Cheltenham Gloucestershire GL51 9RR
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Deputy Store Manager (12mth FTC)
✨Tip Number 1
Familiarise yourself with Mamas & Papas' brand values and customer service philosophy. Understanding their commitment to creating magical moments for customers will help you align your approach during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've motivated and developed teams in previous roles. Highlighting your ability to inspire others will resonate well with the hiring team.
✨Tip Number 3
Research the specific store location in Cheltenham and its community. Being knowledgeable about the local market can demonstrate your proactive nature and commitment to making the store a success.
✨Tip Number 4
Prepare to discuss how you would achieve store KPIs and enhance the customer experience. Having a clear vision for the role will show that you're ready to take on the responsibilities of a Deputy Store Manager.
We think you need these skills to ace Concession Deputy Store Manager (12mth FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, particularly any roles where you've led a team or improved store performance. Use specific examples that demonstrate your ability to motivate and inspire others.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and how you can contribute to creating magical moments for customers. Mention your understanding of Mamas & Papas' values and how they align with your own.
Showcase Leadership Skills: Emphasise your leadership skills in both your CV and cover letter. Provide examples of how you've successfully managed teams, achieved KPIs, and created a positive store environment.
Highlight Your Adaptability: Given the dynamic nature of retail, mention instances where you've adapted to change or taken initiative in previous roles. This will show that you're proactive and ready to contribute to the growth of Mamas & Papas.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Experience
Mamas & Papas is all about creating magical moments for customers. Be prepared to share examples of how you've gone above and beyond to enhance customer experiences in your previous roles.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll be leading a team. Highlight your experience in motivating and developing staff, and be ready to discuss specific strategies you've used to inspire your team.
✨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas' products and values. Showing that you understand their commitment to inclusivity and sustainability will demonstrate your alignment with the company's ethos.
✨Prepare for KPI Discussions
Since achieving store KPIs is a key part of the role, come prepared with examples of how you've successfully met or exceeded targets in past positions. This will show your potential to contribute to the store's success.
