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- Tasks: Lead a dynamic team to exceed sales and service targets in a vibrant travel branch.
- Company: Join Hays Travel, the UK's largest independent travel agency, dedicated to unforgettable experiences.
- Benefits: Enjoy uncapped earnings, educational trips, health care plans, and exclusive discounts.
- Why this job: Be part of a supportive culture that values personal growth and celebrates success.
- Qualifications: 2+ years in travel sales and team leadership; a passion for motivating others is essential.
- Other info: Fast-track promotion opportunities and a people-first working environment await you!
The predicted salary is between 36000 - 60000 £ per year.
If you’re passionate about travel and ready to take the next step in your leadership journey, Hays Travel, the UK’s largest independent travel agency, wants to hear from you! We’re not just about selling holidays; we’re about creating unforgettable experiences. We put people at the heart of everything we do, and that includes our colleagues. If you’re a sales-driven leader who thrives in a fast-paced, customer-focused environment, then this is the role for you.
What makes a successful Branch Manager at Hays Travel?
- You lead from the front, setting the standard for service, performance, and professionalism.
- You bring 2+ years of travel sales and team supervision experience.
- You smash your personal sales targets and drive your team to success.
- You’re passionate about developing talent and motivating your team.
- You thrive on hitting goals, solving problems, and delivering exceptional customer service.
- You know your numbers and stay on top of branch performance.
- You’re a positive, enthusiastic presence who contributes to the growth of the business.
What you’ll be doing day-to-day:
- Leading your branch and team to exceed sales and service targets.
- Driving branch profitability and maximising every sales opportunity.
- Managing day-to-day operations of the branch and foreign exchange bureau.
- Building local relationships and increasing branch visibility via marketing and events.
- Using social media to drive customer engagement and boost bookings.
- Coaching your team, identifying development areas, and celebrating wins.
- Recruiting and mentoring new talent, including apprentices.
- Representing Hays Travel with pride in your local community.
Why work for Hays Travel?
We believe in work-life balance, personal growth, and rewarding success. Here’s what you can expect:
- A wide range of training & development programmes.
- Fast-track promotion opportunities and regular recognition.
- Uncapped earning potential with daily and monthly bonus incentives.
- Educational travel trips and exclusive travel discounts.
- Company-funded health care plan and eyecare vouchers.
- Shopping discounts and loyalty awards.
- Recommend a Friend bonus scheme.
- Smile Rewards - a personalised Mastercard loaded with incentives.
- An uplifting, people-first working environment.
Our SMILE Values:
- Supportive
- Motivational
- Innovative
- Loyal
- Excellent
Sound like the right move for your career? Apply now and lead the way in one of the UK’s most exciting travel companies!
Travel Branch Manager in Torquay employer: Hays Travel Ltd
Contact Detail:
Hays Travel Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Branch Manager in Torquay
✨Tip Number 1
Familiarise yourself with Hays Travel's SMILE values. Understanding how these values shape the company culture will help you align your leadership style with their expectations, making you a more attractive candidate.
✨Tip Number 2
Network within the travel industry, especially with professionals who have experience at Hays Travel or similar companies. Building connections can provide you with insider insights and potentially valuable referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven sales and developed teams in your previous roles. Being able to showcase your achievements will demonstrate your capability to lead effectively.
✨Tip Number 4
Stay updated on current travel trends and customer preferences. Showing that you are knowledgeable about the market will highlight your passion for travel and your readiness to create unforgettable experiences for customers.
We think you need these skills to ace Travel Branch Manager in Torquay
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your travel sales experience and leadership skills. Use specific examples of how you've exceeded sales targets and developed your team in previous roles.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and customer service. Mention how your values align with Hays Travel's SMILE values and provide examples of how you've led teams to success.
Showcase Your Achievements: Quantify your achievements in your application. For instance, mention the percentage by which you exceeded sales targets or the number of team members you successfully mentored.
Research Hays Travel: Familiarise yourself with Hays Travel's mission and values. Understanding their approach to customer service and team development will help you tailor your application and prepare for potential interview questions.
How to prepare for a job interview at Hays Travel Ltd
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences that highlight your love for exploring new places and how this passion translates into creating unforgettable experiences for customers.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, exceeded sales targets, or resolved conflicts, showcasing your ability to lead from the front.
✨Know Your Numbers
Be ready to discuss key performance metrics relevant to the travel industry. Familiarise yourself with sales figures, branch performance statistics, and how you have contributed to profitability in previous roles.
✨Emphasise Customer Service Excellence
Highlight your commitment to exceptional customer service. Prepare anecdotes that illustrate how you've gone above and beyond to meet customer needs and how you plan to instil this value in your team.
