Tour Co-Ordinator in Colchester

We\’re looking for a Tour Co-Ordinator to package History and Sports Tours for Educational Visits

• Deliver exceptional customer service to ensure the highest level of client satisfaction.
• Clarify tour details from the outset, following established processes.
• Provide expert advice on itineraries, transport, and accommodation options.
• Oversee all aspects of the tour, from initial enquiry to post-tour follow-up and re-booking opportunities.
• Liaise with travel and booking co-ordinator\’s to arrange transport, accommodation, visits, and meals.
• Manage all detailed information related to your assigned tours effectively.
• Book flights within budget for specific tours.
• Arrange visits and presentations at schools, clubs, and groups.
• Ensure all paperwork and documentation is sent to clients and guides on time, adhering to GDPR guidelines.
• Ensure tours are costed within budget and client payments are received on time.
• Build and nurture long-term relationships with both clients and suppliers.
• Contribute to improving work processes and procedures.