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- Tasks: Join our team to prepare delicious food and create amazing customer experiences.
- Company: Eurest is a leader in workplace catering, serving over 700 locations daily.
- Benefits: Enjoy a full-time role with opportunities for growth and a supportive team culture.
- Why this job: Be part of a passionate team that values individuality and sustainability.
- Qualifications: A positive attitude and teamwork skills are essential; catering experience is a plus.
- Other info: We celebrate diversity and empower our employees to thrive in their careers.
The predicted salary is between 24000 - 36000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver an exceptional customer experience for Eurest on a full-time basis, contracted to 35 hours per week. As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will be given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards employees who go beyond the plate.
Key Responsibilities:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Eurest and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant Will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mindset
- Have experience within a similar catering-related role, but this isn’t essential
We connect workplaces to mindful, flavourful & planet-positive catering. At Eurest, we are the experts in workplace catering, operating in over 700 workspaces every day. We know that fueling employees throughout the day can help sharpen their thinking, nourish their bodies and minds, and ultimately motivate them to perform at their best. Our workplace food experiences are driven by our promise to live more sustainably and responsibly, working towards our goal of net zero by 2030. We’re people-powered at Eurest. It’s an understatement to say that we’re passionate about what we do, which is why we’re committed to attracting the best and brightest people to join us. Could that be you? Find out what makes joining Eurest so exciting.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive — because diversity is our strength!
Customer Service Assistant employer: Eurest
Contact Detail:
Eurest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your enthusiasm for food and customer service during the interview. Share personal experiences where you went above and beyond to help a customer or create a memorable dining experience.
✨Tip Number 2
Familiarise yourself with Eurest's commitment to sustainability and workplace catering. Be prepared to discuss how you can contribute to their goals, especially regarding their promise to achieve net zero by 2030.
✨Tip Number 3
Demonstrate your ability to thrive in a fast-paced environment by sharing examples from previous roles where you successfully managed multiple tasks under pressure. This will show that you can handle the demands of the job.
✨Tip Number 4
Highlight your teamwork skills by discussing how you've collaborated with others in past roles. Eurest values team players, so showcasing your ability to work well with colleagues will make you stand out.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or catering. Use keywords from the job description, such as 'team player', 'enthusiastic', and 'excellent customer service' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and people. Mention specific examples of how you've delivered excellent customer service in the past and express your enthusiasm for working in a fast-paced environment.
Highlight Relevant Skills: In your application, emphasise skills that align with the role, such as time management, reliability, and a safety-first mindset. If you have experience with cash handling or food hygiene, be sure to include that too.
Show Your Personality: Eurest values individuality, so let your personality shine through in your application. Share what makes you unique and how you can contribute to their passionate team culture.
How to prepare for a job interview at Eurest
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this aligns perfectly with what Eurest values.
✨Demonstrate Team Spirit
Eurest is looking for a team player, so be prepared to discuss your experiences working in teams. Highlight instances where you collaborated effectively with others to achieve a common goal, especially in busy environments.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced setting, think of examples that showcase your ability to thrive under pressure. You might want to mention how you manage your time and prioritise tasks when things get hectic.
✨Understand Food Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable about these topics will demonstrate your commitment to maintaining a safe and compliant work environment.
