Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic catering team, ensuring top-notch food and service standards.
- Company: Join Gather & Gather, a leading workplace catering expert in the UK and Ireland.
- Benefits: Enjoy perks like personal development, private medical eligibility, and regular social events.
- Why this job: Be part of a vibrant culture focused on great food, customer experience, and team development.
- Qualifications: Strong chef background with a passion for front-of-house customer service required.
- Other info: Work Monday to Friday, 7am - 3.30pm, at a prestigious site in Bristol.
The predicted salary is between 28000 - 36000 £ per year.
At Gather & Gather, we are known as one of the UK & Ireland's most distinctive workplace catering experts, passionate about great food and great coffee, putting our employees and customers at the heart of everything we do. We are currently recruiting for a Catering Manager to work with us at a prestigious workplace site in Bristol.
Location: BS1 5LF
Rate of pay: £35,000 - £40,000 per annum
Working pattern: 40 hours per week, 7am - 3.30pm Monday - Friday
About The Role:
Our QSD concept is designed to bring the High St feel into the workplace with fresh daily meals that are nutritional, well balanced, and enjoyed in a fast-paced working environment. Gather & Gather also prides itself on delivering weekly hot counter “Pop Ups” including dishes from our Pizza station, along with fresh baked goods and daily office hospitality menus.
As our Catering Manager, you will have a strong chef background, but a passion and flair for FOH customer service. You will be hands-on, leading from the front, driving standards & customer experience. You will ensure your Head Chef and team are using the freshest, seasonal ingredients to create daily Gather & Gather menus. You will demonstrate strong coaching skills to support the development of your team and build solid client & customer relationships to support the growth of your business. You will oversee all financials to ensure all business targets and budgets are achieved.
Key responsibilities:
- Food and Service Development: Ensure that client expectations of food and food service are consistently delivered and measured in line with the CH&CO brand. Set clear expectations to all staff regarding food and service standards to ensure that all services provided are of the highest standards. Continually review the service and food provided on site, providing feedback to the team and ensuring any necessary changes are incorporated into the service provision.
- Relationship Management: Be the first point of reference for all client comments and concerns and take any necessary action. Actively gain customer feedback and use the information to improve the offering at any given business.
- Finance: Ensure the site achieves the financial targets agreed with the client in line with the budget. If necessary, identify and implement a strategy, in a timely manner, to overcome any shortfall. Maximise income at the site through effective purchasing, marketing, and revenue/waste control.
- Managing/Developing a Team: Provide effective performance management and appraisals to all Front of House staff and the Head Chef. Ensure induction, initial skills, and on-the-job training is provided for all Front of House staff to ensure the service is delivered in line with client expectations and CH&CO standards. Identify training needs and work with relevant parties in CH&CO to ensure these needs are met.
- Health & Safety: Keep up to date with all COSHH and HACCP procedures and methods.
Most importantly, take pride in what you do and have fun doing it!
What's in it for you?
Working with Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits and development opportunities to keep you content:
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy – including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Contact Detail:
Gather & Gather Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Manager
✨Tip Number 1
Familiarise yourself with Gather & Gather's unique QSD concept. Understanding how they blend high street food experiences into workplace catering will help you demonstrate your alignment with their vision during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlighting your ability to coach and develop staff will resonate well with their focus on team performance.
✨Tip Number 3
Research the latest trends in workplace catering and customer service. Being able to discuss innovative ideas for enhancing customer experience will set you apart as a candidate who is proactive and forward-thinking.
✨Tip Number 4
Prepare to discuss your financial management experience, particularly in relation to budgeting and achieving targets. Being able to articulate strategies you've implemented to maximise income and control costs will be crucial for this role.
We think you need these skills to ace Catering Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in catering management, customer service, and team leadership. Emphasise any chef background and your ability to drive standards and enhance customer experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and customer service. Mention specific examples of how you've successfully managed teams and improved service standards in previous roles.
Highlight Financial Acumen: Since the role involves overseeing financials, include any experience you have with budgeting, cost control, and achieving financial targets. This will demonstrate your capability to manage the business effectively.
Showcase Relationship Management Skills: Discuss your experience in building client and customer relationships. Provide examples of how you've handled feedback and made improvements based on customer insights, as this is crucial for the role.
How to prepare for a job interview at Gather & Gather
✨Show Your Passion for Food
As a Catering Manager, your love for food and customer service should shine through. Be prepared to discuss your favourite dishes, cooking techniques, and how you ensure quality in every meal served.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams and managing staff. Share examples of how you've motivated your team, handled conflicts, or improved service standards in previous roles.
✨Know the Financials
Familiarise yourself with budgeting and financial management in catering. Be ready to discuss how you've previously maximised income and controlled costs, as this is crucial for the role.
✨Prepare for Customer Interaction Scenarios
Since relationship management is key, think of examples where you've successfully dealt with customer feedback or complaints. Show that you can turn challenges into opportunities for improvement.
