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- Tasks: Manage day-to-day operations and facilities at our recovery centre, ensuring high standards.
- Company: Join the Fire Fighters Charity, dedicated to supporting the UK’s fire family for healthier lives.
- Benefits: Enjoy a competitive salary, 8% pension, and the chance to make a real impact.
- Why this job: Be part of a supportive team, contribute to community wellbeing, and work in a beautiful setting.
- Qualifications: Experience in facilities management and relevant certifications like IOSH and NEBOSH are essential.
- Other info: This is a fixed-term role for up to 12 months, with a duty rota including weekends.
The predicted salary is between 35000 - 60000 £ per year.
Estates and Facilities Manager (FTC up to 12 months) - £26,358 plus benefits including 8% non-contributory pension (£43,931 full-time equivalent). 35 hours per week (will include 1 weekend in 4 as part of the duty rota).
Here at Fire Fighters Charity, we exist to help all serving and retired members of the UK’s fire family to live healthier and happier lives. We are seeking an experienced Estates and Facilities Manager to join our team at Harcombe House, which is one of our 3 nationwide recovery centres. This is a fixed-term role for up to 12 months.
Our centre Harcombe House, near Exeter, is a grade II listed building set within 300 acres. In addition to the main house, there are 28 bungalows, a conference suite, numerous external buildings and our café The Stables. It is a busy site with our accommodation being used by our beneficiaries who stay on our activity-based programmes, by our catered and self-catered recuperation beneficiaries or rented out as part of our income generation activities.
The purpose of the role is to ensure excellent day-to-day operational management and delivery of all the Facilities Management services, through in-house staff, suppliers and consultants – across hard and soft services within our centre. Additionally, from a commercial aspect, the role will identify income generation activities that best utilise our assets.
The role is responsible for ensuring compliance with all current statutory legislation with specific responsibility in respect of health and safety and the environment as part of the wider Estates and Facilities Team. You will be required to work with the Estates and Facilities Team across our organisation to set and maintain standards as well as leading on specific projects.
You will support your Heads of Departments to manage essential services including administration, hospitality, estates, catering, bar and housekeeping. Harcombe House provides 24/7 support to our beneficiaries and as such we need to ensure our Centre and services are maintained to a very high standard. You will be part of the Estates and Facilities on-call team and work within our Duty Manager rota for the site.
This is a visible role requiring excellent customer relationship, supplier management and people management skills. Working as part of a team within the wider organisation, the Estates and Facilities Manager will be expected to positively contribute to the performance of the Charity and our culture.
A can-do attitude, with a solution-based approach to the varied tasks associated with Estates and Facilities are key to success in this role. You will have competent report writing and data analysis skills and will use these to support your activities and contribute to the overall business reporting environment.
You will have demonstrable experience in total facilities management and hold an IOSH certificate. A NEBOSH Certificate in Occupational Safety and Health is a requirement for the post but the Charity will consider the relevant experience demonstrated in the application.
The post is subject to a Standard Disclosure check with the Disclosure and Barring Service.
We welcome applications from all sections of the community.
Director of Estates, Facilities and Commercial Services employer: Fire Fighters Charity
Contact Detail:
Fire Fighters Charity Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Estates, Facilities and Commercial Services
✨Tip Number 1
Familiarise yourself with the specific needs of Harcombe House and its facilities. Understanding the unique aspects of a grade II listed building and how it operates will give you an edge in discussions during the interview.
✨Tip Number 2
Highlight your experience in managing both hard and soft facilities services. Be prepared to discuss specific examples where you've successfully implemented operational improvements or income generation activities in similar settings.
✨Tip Number 3
Showcase your people management skills by preparing examples of how you've effectively led teams in high-pressure environments. The role requires excellent customer relationship management, so think of instances where you've gone above and beyond for clients or stakeholders.
✨Tip Number 4
Research the Fire Fighters Charity and its mission. Being able to articulate how your values align with theirs and how you can contribute to their goals will demonstrate your genuine interest in the role and the organisation.
We think you need these skills to ace Director of Estates, Facilities and Commercial Services
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Estates and Facilities Manager position. Highlight key skills such as customer relationship management, supplier management, and report writing in your application.
Tailor Your CV: Customise your CV to reflect your experience in total facilities management and any relevant qualifications like the IOSH and NEBOSH certificates. Use specific examples from your past roles that demonstrate your ability to manage operations and lead teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the charity's mission. Discuss how your skills and experiences align with the job requirements, particularly your solution-based approach and can-do attitude.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Fire Fighters Charity
✨Understand the Role Thoroughly
Before the interview, make sure you have a solid understanding of the Estates and Facilities Manager role. Familiarise yourself with the specific responsibilities mentioned in the job description, such as compliance with health and safety regulations and managing various services. This will help you demonstrate your knowledge and suitability for the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in total facilities management. Highlight specific projects or roles where you successfully managed operations, supplier relationships, or income generation activities. Use concrete examples to illustrate your skills and how they align with the needs of the Fire Fighters Charity.
✨Demonstrate a Can-Do Attitude
The job requires a solution-based approach to challenges. Be ready to share instances where you faced difficulties and how you overcame them. Emphasising your proactive mindset will resonate well with the interviewers and show that you are a good fit for their culture.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your genuine interest in the role and the organisation. Ask about the current challenges the team faces, the expectations for the first few months, or how success is measured in this position. This not only helps you gather important information but also demonstrates your engagement.
