Paraplanner in Aberdeen

Title: Paraplanner

Type: Permanent

Hours: Full Time (37.5 hours per week, Mon Fri)

Salary: £45,000 + bonuses

Location: Hybrid, area covered from Inverness to Aberdeen

Details:

Our client is a progressive UK-wide independent financial advice business specialising in all aspects of savings, investments, and retirement planning to individuals, delivering independent financial advice to their customers. We are currently recruiting a Paraplanner to work closely with a team of financial advisers to provide research and report writing. The Paraplanner will work as an integral part of the support team providing the advisers and their clients with a professional and efficient service.

Duties and responsibilities include:

• Understanding clients financial situation & objectives.
• Providing research, analysis & technical support.
• Preparing recommendation reports.
• Maintaining client records.
• Analyse clients circumstances, objectives & risk profile.
• Identify missing client information pertinent to formulating recommendations.
• Liaise with financial advisers to query/challenge proposed recommendations.
• Provide research on all relevant advice areas, products, and investment solutions.
• Prepare information / comparisons, ready for analysis by the adviser.
• Use of company-approved research systems to assist analysis.
• Cashflow modelling analysis.
• Produce client suitability reports confirming new recommendations in accordance with the Companys internal standards and compliance procedures.
• Obtain accurate illustrations, key features, and other relevant paperwork for advisers presentation meetings with clients.
• Assist in the completion of remedial actions following quality checking Maintaining client records.
• Maintain accurate and up-to-date client and plan records on back-office system.
• Ensure all relevant documentation and correspondence is uploaded to the correct client records on the back-office system and named in accordance with Company procedures.
• Create, manage, and complete tasks on the back-office system in accordance with Company procedures.

Person Specification:

Qualifications

• 5 GCSEs passes or equivalent including English and Maths.
• Level 4 Diploma in Financial Planning.

Knowledge

• General knowledge across a wide range of financial planning areas such as pensions, investments, protection, and estate-planning (including use of Trusts).
• Experience in an IFA/Wealth Management environment.
• General knowledge of the employee benefits/corporate pensions/business protection markets.
• Experience in an employee benefits/corporate pensions environment.

Skills

• Able to adapt the language, style and method of communication depending on the needs of the client or colleague.
• Can prioritise daily tasks, and restructure day as ah-hoc duties require, arranging client related tasks as a priority.
• Understand what good customer service is and prioritise customer work to deliver good service.
• Understand the importance of teamwork and how collaboration can improve outcomes.
• Understand and be able to use technology for the role effectively.
• Expertise to do the role and understand areas for improvement & looking for opportunities to develop.

Desirable

• Experience of Intelligent Office back-office system.
• Experience of Finametrica, O&M Profiler, Defaqto and FE Analytics or equivalent research tools.
• Experience in cashflow modelling.

Key Performance Indicators

• The performance of the staff member assigned to this job role function shall be measured by:
• Individual / Team meets financial targets, KPIs and SLAs.
• Internal and external customer satisfaction measures.
• Feedback from senior colleagues, advisers and team members.
• Adherence to all company policies and procedures.
• Adherence to compliance and other legal regulatory processes.

Additional:

• Hybrid working arrangement with a requirement to attend an office 1 to 2 days a week (flexible).
• Flexible benefits scheme whereby 5% of the salary is used to purchase benefits on an annual basis.
• Income Protection as standard.
• Pension.
• Discretionary annual bonus based on company profits as well as individual KPIs.