Front Desk Receptionist

Front Desk Receptionist

York Full-Time 25000 - 27000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly face of our dental clinic, managing patient interactions and schedules.
  • Company: Join the UK's leading dental clinic, known for redefining dental care standards.
  • Benefits: Enjoy a competitive salary, in-house training, company events, and employee discounts.
  • Why this job: This role offers personal growth, a supportive team, and the chance to make a real impact.
  • Qualifications: Must have customer service experience, strong communication skills, and a passion for service.
  • Other info: Full-time position with Monday to Friday schedule and free on-site parking.

The predicted salary is between 25000 - 27000 £ per year.

We’re Hiring: Patient Coordinator | £25,000–£27,000 | Full-Time | York

Are you ready to be the welcoming face of the UK’s leading dental clinic? We’re redefining the standards in dental care — and we’re looking for a confident, proactive Patient Coordinator to be at the heart of our patient experience. If you're passionate about high-quality service, thrive in fast-paced environments, and want to work alongside top dental professionals, this could be the next exciting step in your career.

What You'll Do:

  • Greet patients with warmth and professionalism — you’ll be the first impression of our clinic
  • Manage busy dental and nursing diaries to ensure the clinic runs smoothly
  • Deliver an exceptional standard of service and patient care
  • Take initiative, prioritise tasks, and support your colleagues with energy and confidence

What We’re Looking For:

  • A can-do attitude and a passion for outstanding service
  • Strong communication and interpersonal skills
  • At least 1 year of customer service and admin experience
  • Ambition and drive to grow personally and professionally
  • Excellent phone manner and organisational ability

What We Offer:

  • Competitive salary: £25,000–£27,000 per year
  • In-house training and mentorship from industry leaders
  • Career growth in a dynamic, supportive team environment
  • Benefits including: ✔ Company events ✔ Pension scheme ✔ Employee discounts ✔ Free on-site parking ✔ Referral programme

Requirements:

  • GCSE or equivalent (preferred)
  • Fluent in English
  • Driving licence (preferred)

📅 Schedule: Monday to Friday 📍 Location: On-site (with free parking)

Sound like the role for you? Apply now and start the next exciting chapter of your career with us!

Front Desk Receptionist employer: Yorkshire Dental Suite

Join our leading dental clinic in York as a Front Desk Receptionist, where you'll be the welcoming face of exceptional patient care. We pride ourselves on a vibrant work culture that fosters personal and professional growth, offering competitive salaries, in-house training, and a range of benefits including employee discounts and free on-site parking. If you're passionate about delivering outstanding service in a supportive team environment, this is the perfect opportunity for you to thrive.
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Contact Detail:

Yorkshire Dental Suite Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Desk Receptionist

✨Tip Number 1

Familiarise yourself with the dental industry and the specific services offered by the clinic. This knowledge will help you engage confidently with patients and demonstrate your genuine interest in their care.

✨Tip Number 2

Practice your communication skills, especially your phone manner. Since you'll be handling patient inquiries, being articulate and friendly over the phone is crucial to making a great first impression.

✨Tip Number 3

Showcase your organisational skills by preparing examples of how you've managed busy schedules or prioritised tasks in previous roles. This will highlight your ability to keep the clinic running smoothly.

✨Tip Number 4

Demonstrate your proactive attitude by thinking of ways you can improve patient experience or streamline processes. Bringing fresh ideas to the table can set you apart from other candidates.

We think you need these skills to ace Front Desk Receptionist

Strong Communication Skills
Interpersonal Skills
Customer Service Experience
Organisational Ability
Time Management
Proactive Attitude
Attention to Detail
Ability to Prioritise Tasks
Professional Phone Manner
Team Collaboration
Adaptability in Fast-Paced Environments
Conflict Resolution Skills
Empathy and Compassion
Basic Administrative Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Patient Coordinator position. Tailor your application to highlight how your skills and experiences align with what they are looking for.

Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in customer service and administration. Use bullet points to make it easy to read, and include specific examples of how you've delivered outstanding service in previous roles.

Write a Compelling Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Highlight your can-do attitude, strong communication skills, and any relevant experience that demonstrates your ability to thrive in a fast-paced environment.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a front desk role.

How to prepare for a job interview at Yorkshire Dental Suite

✨Showcase Your People Skills

As a Patient Coordinator, you'll be the first point of contact for patients. Make sure to highlight your strong communication and interpersonal skills during the interview. Share examples of how you've successfully interacted with customers in previous roles.

✨Demonstrate Your Organisational Abilities

The role requires managing busy diaries and ensuring smooth operations. Be prepared to discuss your organisational strategies and any tools you use to stay on top of tasks. Mention specific instances where your organisational skills made a difference.

✨Emphasise Your Can-Do Attitude

A positive attitude is crucial in a fast-paced environment. During the interview, convey your enthusiasm for the role and your willingness to take initiative. Share stories that illustrate your proactive approach to challenges.

✨Prepare Questions About the Role

Show your interest in the position by preparing thoughtful questions about the clinic's culture, team dynamics, and growth opportunities. This not only demonstrates your enthusiasm but also helps you assess if the role is the right fit for you.

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