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- Tasks: Support daily operations and ensure a welcoming environment for employees and visitors.
- Company: Join ISS, a global leader in workplace and facility management dedicated to making the world work better.
- Benefits: Enjoy a diverse workplace, opportunities for growth, and a commitment to corporate responsibility.
- Why this job: Be part of a collaborative team focused on service excellence and making a positive impact.
- Qualifications: Ideal candidates have admin experience, strong communication skills, and knowledge of health and safety regulations.
- Other info: This role offers a chance to develop your career in a supportive and inclusive environment.
The predicted salary is between 24000 - 36000 £ per year.
The Workplace Facilities Assistant plays a key role in ensuring the smooth daily operation of our client offices, supporting both employees and visitors in a professional and welcoming environment. This role focuses on the delivery of high-quality workplace facilities services, helping maintain a productive, safe, and efficient office space.
Working closely with the wider ISS and client teams, you’ll support the back-office functions, uphold compliance through established procedures, and contribute to a consistently positive workplace experience. You will be responsible for delivering excellent customer service, providing technical and operational support, and ensuring all FM processes are followed to the highest standards. This is a great opportunity to be part of a team that takes pride in service excellence and collaboration.
Key Responsibilities- Support the Senior Workplace Facilities Manager with coordination and documentation.
- Manage workplace data, reports, and systems to ensure accuracy and compliance.
- Coordinate services such as cleaning, catering, and maintenance for smooth operations.
- Act as main contact for workplace queries and liaise with suppliers.
- Maintain health, safety, and ESG compliance records and initiatives.
- Monitor budgets, process invoices, and assist with financial tracking.
- Identify and support process improvements and new workplace initiatives.
- Experienced in administrative or coordination roles, ideally within facilities or workplace settings.
- Proficient in Microsoft Office and workplace management systems.
- Highly organised with strong multitasking and prioritisation skills.
- Excellent written and verbal communication.
- Knowledge of health and safety regulations and reporting processes (preferred).
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience. Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. ISS is proud to be a diverse and inclusive employer. ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background. Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Facilities Assistant employer: ISS Facility Services UK
Contact Detail:
ISS Facility Services UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant
✨Tip Number 1
Familiarise yourself with the specific workplace management systems mentioned in the job description. If you have experience with similar software, be ready to discuss how you can quickly adapt and contribute to the team.
✨Tip Number 2
Highlight your customer service skills during any interactions. Since this role involves being the main contact for workplace queries, demonstrating your ability to handle inquiries professionally will set you apart.
✨Tip Number 3
Research ISS's commitment to health, safety, and ESG compliance. Being knowledgeable about these areas will show your genuine interest in the company’s values and how you can contribute to maintaining a safe and efficient workplace.
✨Tip Number 4
Prepare examples of how you've successfully managed budgets or processed invoices in previous roles. This will demonstrate your organisational skills and financial acumen, which are crucial for the Facilities Assistant position.
We think you need these skills to ace Facilities Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administrative or coordination roles, especially within facilities or workplace settings. Emphasise your organisational skills and any experience with Microsoft Office and workplace management systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and your ability to support back-office functions. Mention specific examples of how you've contributed to a positive workplace experience in previous roles.
Highlight Compliance Knowledge: If you have knowledge of health and safety regulations, be sure to include this in your application. It shows that you understand the importance of compliance in maintaining a safe and efficient office environment.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-written application reflects your attention to detail and professionalism, which are key in this role.
How to prepare for a job interview at ISS Facility Services UK
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Workplace Facilities Assistant. Familiarise yourself with the key tasks mentioned in the job description, such as managing workplace data and coordinating services. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since this role involves delivering excellent customer service, be prepared to share examples from your past experiences where you successfully handled workplace queries or provided support. Highlight your ability to maintain a professional and welcoming environment for both employees and visitors.
✨Demonstrate Organisational Skills
As a Facilities Assistant, being highly organised is crucial. Prepare to discuss how you manage multiple tasks and prioritise effectively. You might want to mention specific tools or methods you use to stay organised, especially if they relate to Microsoft Office or workplace management systems.
✨Understand Health and Safety Regulations
Having knowledge of health and safety regulations is preferred for this role. Brush up on relevant regulations and be ready to discuss how you would ensure compliance in the workplace. This shows that you take safety seriously and are proactive about maintaining a safe office environment.
